PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ameren and Ambit Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ameren
Ambit Energy

Ameren and Ambit Energy Overview

Total reviews
224
254
Company responses
0
0
Issues resolved
0
2

Ameren and Ambit Energy Consumer Ratings

Rank
160 out of 755 in Utility category
47 out of 755 in Utility category
Customer service
136 in category
36 in category
Website
144 in category
43 in category
Product or Service Quality
119 in category
38 in category
Price Affordability
159 in category
47 in category

Ameren and Ambit Energy Rating Details

Customer service
1.2 (127 reviews)
2.2 (88 reviews)
Reviewer's quote

...*** them!!! Customer service super rude!!..

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...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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Website
1.7 (115 reviews)
2.7 (81 reviews)
Reviewer's quote

If I couldn't get the website to START service, is it likely that 1) the website did manage to STOP service, AND 2) that when I spoke with customer service regarding the START service, I spoke with them regarding the STOP service? "Todd" also gave me to understand that NO ONE in Ameren would have...

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...they don have option to edit / delete the account number through thr website..

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Product or Service Quality
1.5 (114 reviews)
2.5 (69 reviews)
Reviewer's quote

Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer spring fall winter. It can be a beautiful day no wind 75 degrees and power goes out...

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...was lower during September than during August 2019, then why is the bill for September higher? ! See my usage record for the last 7 months: DateUsage Service Period AmountRate 09/26/1908/01/19 – 08/30/19$495. 0322. 1¢ 08/29/19 07/02/19 –...

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Price Affordability
1.2 (112 reviews)
2.4 (70 reviews)
Reviewer's quote

We have more power outages than anyone else. The wind blows we lose power, it sprinkles we lose power. Plus when this happens, it takes a whole day if not more to restore it. Their whole system needs to be revamped. Power lines loosely swaying, poles tilting over almost everywhere. Real joke

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...the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging). They will not let you know and say they sent an email or some communication. The subject of the email will say something like 'Keep the good thing going with Ambit', and does not mention in subject...

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Ameren and Ambit Energy Pros and Cons

Pros
  • Too expensive
  • Reliablilty of power
  • There are no pros
  • Service
  • Savings
  • Saving money
Cons
  • Ameren
  • Customer service
  • Billing issues
  • Customer service
  • That they are thieves
  • Service

Ameren and Ambit Energy Most Positive Reviews

Top rated reviews
4.3

Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer...

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5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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3.7

They turned off my service on the 2nd two days after I told them I would pay them on the 4th. I have a 5month old....

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5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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Ameren and Ambit Energy Most Critical Reviews

Lowest rated reviews
1

Ameren is a ripoff company.
I have a second home which im only there a couple times a year. I recieve a monthly bill for...

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1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

I bought some property,in rual Washington CO .Ameren bid 85k construction cost for me to pay. UP FRONT.They will...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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Ameren and Ambit Energy Latest Reviews

Recent published reviews
1

We have more power outages than anyone else. The wind blows we lose power, it sprinkles we lose power. Plus when this...

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1

So I work all day and I come home from work and boom my powers during COVID-19 thats against the law and I cant even...

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1

food is thawing out after buying groceries again, ameren charges outrages cost then ruins appliances and food and repora...

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1.8

What happened to me was unacceptable

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Ameren and Ambit Energy Products and Services

Most reviewed product and services
  • Ameren Residential Electricity Supply (43 reviews)
  • Ameren Electricity Supply (39 reviews)
  • Ameren Customer Care (21 reviews)
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Customer Care (29 reviews)
  • Ambit Energy Account (23 reviews)