PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ameren and Ambit Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ameren
Ambit Energy

Ameren and Ambit Energy Overview

Total reviews 224 256
Company responses 0 0
Issues resolved 0 2

Ameren and Ambit Energy Consumer Ratings

Rank
184 out of 790 in Utility category
52 out of 790 in Utility category
Customer service
No votes
37 in category
Website
No votes
44 in category
Price Affordability
No votes
49 in category
Product or Service Quality
No votes
39 in category

Ameren and Ambit Energy Rating Details

Customer service
No votes
2.2 (89 reviews)
Reviewer's quote

...*** them!!! Customer service super rude!!..

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...they said they did not receive ck so offered to overnight check and customer service refused...

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Website
No votes
2.6 (83 reviews)
Reviewer's quote

If I couldn't get the website to START service, is it likely that 1) the website did manage to STOP service, AND 2) that when I spoke with customer service regarding the START service, I spoke with them regarding the STOP service? "Todd" also gave me to understand that NO ONE in Ameren would have...

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...they don have option to edit / delete the account number through thr website..

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Price Affordability
No votes
2.4 (71 reviews)
Reviewer's quote

I received a collection notice in the mail for a residence I live in over a year ago. I wasn't aware I owed them anything. I wrote them and told them it's been a year since I moved and that I found out by a collection letter in the mail? They claim they sent a notice twice, but didn't have my...

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...the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging). They will not let you know and say they sent an email or some communication. The subject of the email will say something like 'Keep the good thing going with Ambit', and does not mention in subject...

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Product or Service Quality
No votes
2.5 (71 reviews)
Reviewer's quote

Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer spring fall winter. It can be a beautiful day no wind 75 degrees and power goes out...

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...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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Ameren and Ambit Energy Pros and Cons

Pros
  • Too expensive
  • Reliablilty of power
  • Hearing the name gives me nightmares
  • Service
  • Savings
  • Saving money
Cons
  • Ameren
  • Customer service
  • Billing issues
  • Customer service
  • That they are thieves
  • Service

Ameren and Ambit Energy Most Positive Reviews

Top rated reviews
4.3

Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer...

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5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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3.7

They turned off my service on the 2nd two days after I told them I would pay them on the 4th. I have a 5month old....

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5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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Ameren and Ambit Energy Most Critical Reviews

Lowest rated reviews
1

Ameren is a ripoff company.
I have a second home which im only there a couple times a year. I recieve a monthly bill for...

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1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

I bought some property,in rual Washington CO .Ameren bid 85k construction cost for me to pay. UP FRONT.They will...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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Ameren and Ambit Energy Latest Reviews

Recent published reviews
1

I received a collection notice in the mail for a residence I live in over a year ago. I wasn't aware I owed them...

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1

Bill was due sept 30, 2020, paid 9/24/2020... they said they did not receive ck so offered to overnight check and...

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1

Ameren will not come out to repair a downed line across my back yard!
This is a line which Ameren came out and replaced a...

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1

I was switched to this company without my knowledge; found out when I got a final bill from my utility company. I called...

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Ameren and Ambit Energy Products and Services

Most reviewed product and services
  • Ameren Residential Electricity Supply (43 reviews)
  • Ameren Electricity Supply (39 reviews)
  • Ameren Commercial Electricity Supply (4 reviews)
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Residential Electricity Supply (10 reviews)
  • Ambit Energy Rewards Program (2 reviews)