PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Ameren as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Ameren

Ambit Energy and Ameren Overview

Total reviews
254
223
Company responses
0
0
Issues resolved
2
0

Ambit Energy and Ameren Consumer Ratings

Rank
47 out of 751 in Utility category
162 out of 751 in Utility category
Customer service
36 in category
132 in category
Website
43 in category
139 in category
Price Affordability
46 in category
155 in category
Product or Service Quality
40 in category
117 in category

Ambit Energy and Ameren Rating Details

Customer service
2.2 (88 reviews)
1.2 (126 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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...*** them!!! Customer service super rude!!..

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Website
2.7 (81 reviews)
1.7 (115 reviews)
Reviewer's quote

...they don have option to edit / delete the account number through thr website..

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If I couldn't get the website to START service, is it likely that 1) the website did manage to STOP service, AND 2) that when I spoke with customer service regarding the START service, I spoke with them regarding the STOP service? "Todd" also gave me to understand that NO ONE in Ameren would have...

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Price Affordability
2.4 (70 reviews)
1.2 (111 reviews)
Reviewer's quote

...the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging). They will not let you know and say they sent an email or some communication. The subject of the email will say something like 'Keep the good thing going with Ambit', and does not mention in subject...

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...from everyone in southern illinois to sue ameren for loss of food and appliances, power goes off for hours every time turn around, for the very extorted prices ameren charges they should not have any problems, but madigan and other politicians in illinois get paid bribes so ameren does what they...

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Product or Service Quality
2.5 (69 reviews)
1.5 (114 reviews)
Reviewer's quote

...was lower during September than during August 2019, then why is the bill for September higher? ! See my usage record for the last 7 months: DateUsage Service Period AmountRate 09/26/1908/01/19 – 08/30/19$495. 0322. 1¢ 08/29/19 07/02/19 –...

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Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer spring fall winter. It can be a beautiful day no wind 75 degrees and power goes out...

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Ambit Energy and Ameren Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • Too expensive
  • Reliablilty of power
  • There are no pros
Cons
  • Customer service
  • That they are thieves
  • Service
  • Ameren
  • Customer service
  • Billing issues

Ambit Energy and Ameren Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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4.3

Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer...

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5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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3.7

They turned off my service on the 2nd two days after I told them I would pay them on the 4th. I have a 5month old....

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Ambit Energy and Ameren Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

Ameren is a ripoff company.
I have a second home which im only there a couple times a year. I recieve a monthly bill for...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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1

I bought some property,in rual Washington CO .Ameren bid 85k construction cost for me to pay. UP FRONT.They will...

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Ambit Energy and Ameren Latest Reviews

Recent published reviews
1

So I work all day and I come home from work and boom my powers during COVID-19 thats against the law and I cant even...

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1

food is thawing out after buying groceries again, ameren charges outrages cost then ruins appliances and food and repora...

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1.8

What happened to me was unacceptable

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2.2

I live in Jefferson County I am trying to work from home. We have lost power two times now in two months. The first...

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Ambit Energy and Ameren Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Customer Care (29 reviews)
  • Ambit Energy Account (23 reviews)
  • Ameren Residential Electricity Supply (43 reviews)
  • Ameren Electricity Supply (39 reviews)
  • Ameren Customer Care (21 reviews)