PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Ameren as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Ameren

Ambit Energy and Ameren Overview

Total reviews 256 226
Company responses 0 0
Issues resolved 2 1

Ambit Energy and Ameren Consumer Ratings

Rank
54 out of 1262 in Utility category
173 out of 1262 in Utility category
Customer service
38 in category
136 in category
Website
47 in category
149 in category
Price Affordability
51 in category
168 in category
Product or Service Quality
41 in category
119 in category

Ambit Energy and Ameren Rating Details

Customer service
2.2 (89 reviews)
1.2 (130 reviews)
Reviewer's quote

...they said they did not receive ck so offered to overnight check and customer service refused...

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Customer Service Rep was very kind, and even joked with me. I hope my line gets fixed soon. I see the crews down the block...

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Website
2.6 (83 reviews)
1.7 (118 reviews)
Reviewer's quote

...they don have option to edit / delete the account number through thr website..

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If I couldn't get the website to START service, is it likely that 1) the website did manage to STOP service, AND 2) that when I spoke with customer service regarding the START service, I spoke with them regarding the STOP service? "Todd" also gave me to understand that NO ONE in Ameren would have...

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Price Affordability
2.4 (71 reviews)
1.2 (115 reviews)
Reviewer's quote

...the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging). They will not let you know and say they sent an email or some communication. The subject of the email will say something like 'Keep the good thing going with Ambit', and does not mention in subject...

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I received a collection notice in the mail for a residence I live in over a year ago. I wasn't aware I owed them anything. I wrote them and told them it's been a year since I moved and that I found out by a collection letter in the mail? They claim they sent a notice twice, but didn't have my...

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Product or Service Quality
2.5 (71 reviews)
1.5 (115 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer spring fall winter. It can be a beautiful day no wind 75 degrees and power goes out...

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Ambit Energy and Ameren Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • Too expensive
  • There are no pros
  • Reliablilty of power
Cons
  • Customer service
  • That they are thieves
  • Service
  • Ameren
  • Customer service
  • Billing issues

Ambit Energy and Ameren Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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4.3

Horrible service try burying the lines or build a better infrastructure. Your service has been horrible in summer...

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5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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3.7

They turned off my service on the 2nd two days after I told them I would pay them on the 4th. I have a 5month old....

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Ambit Energy and Ameren Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

Ameren is a ripoff company.
I have a second home which im only there a couple times a year. I recieve a monthly bill for...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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1

I bought some property,in rual Washington CO .Ameren bid 85k construction cost for me to pay. UP FRONT.They will...

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Ambit Energy and Ameren Latest Reviews

Recent published reviews
1

Bill was due sept 30, 2020, paid 9/24/2020... they said they did not receive ck so offered to overnight check and...

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2.7

Customer Service Rep was very kind, and even joked with me. I hope my line gets fixed soon. I see the crews down the...

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1

I was switched to this company without my knowledge; found out when I got a final bill from my utility company. I called...

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No votes

Just found out that 2 different apartments in the same building are in my name and using my social security number for...

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Ambit Energy and Ameren Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Residential Electricity Supply (10 reviews)
  • Ambit Energy Rewards Program (2 reviews)
  • Ameren Residential Electricity Supply (44 reviews)
  • Ameren Electricity Supply (39 reviews)
  • Ameren Commercial Electricity Supply (4 reviews)