PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambetter and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambetter

Ambetter

1.5
Molina Healthcare

Molina Healthcare

Has verified representatives
2.3
Ambetter
Molina Healthcare

Ambetter and Molina Healthcare Overview

Total reviews
387
924
Company responses
0
640
Issues resolved
3
7

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 924 reviews. It is 537 reviews more than Ambetter received since Nov 29, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ambetter customer support team and Molina Healthcare customer service.

Ambetter and Molina Healthcare Consumer Ratings

Rank
169 out of 1879 in Insurance category
40 out of 1879 in Insurance category
Customer service
106 in category
108 in category
Product or Service Quality
129 in category
155 in category
Website
160 in category
168 in category

According to consumer ratings and reviews, Molina Healthcare ranks 129 points higher in the Insurance category than Ambetter. People gave Ambetter 1.4 stars for Customer service criterion in Insurance category and it is 342 points higher than the worst rated brand in this category. At the same time, Molina Healthcare was rated 1.4 stars for Customer service criterion in this category and it is 340 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ambetter has a higher rating than Molina Healthcare. Regarding Website criterion, consumers gave Ambetter 1.6 stars and it is 64% greater than other in category. Molina Healthcare however was rated 1.6 stars and it is 63% greater than other in category.

Ambetter and Molina Healthcare Rating Details

Customer service
1.4 (201 reviews)
1.4 (544 reviews)
Reviewer's quote

Have been trying to get a Claim properly processed since February 1, 2019. It took them until September 21, 2019 to process the claim. All the required information was submitted with the original claim on February 1, 2019.

David H

I reached someone in customer service and they said the procedure was still under review. I contacted the center again and they said they received a definite refusal and could not resubmit for 60 days. I have been trying to contact Molina customer service twice a week for eight weeks using 5...

Tonya C
Product or Service Quality
1.4 (193 reviews)
1.3 (431 reviews)
Reviewer's quote

...I have written six complaint letters to Ambetter concerning their terrible services and none have been answered. I have been denied services and prescriptions after having paid my premiums. I have had to call a total of nine times to establish a primary care physician...

River B

they acknowledge they should pay the claim but now say it was presented to them too late by the provider. First they said it was no covered, then it was not in network, then it was miscoded, and now it's untimely. They're just crooks.

no
Website
1.6 (190 reviews)
1.6 (462 reviews)
Reviewer's quote

...Their website now doesn't even allow you to view the details of your pharmacy claims, nor can you copy the data, nor can you print it. You have to screen shot it. That's how awful they are..

Melissa B

They've recently denied payment for visits to a doctor I found on their website on list of providers and I verified that this doctor accepted Molina Marketplace prior to the appointments. They denied coverage for Crestor, a new statin I was prescribed because Lipitor causes an allergic reaction....

Judy N

Ambetter and Molina Healthcare Pros and Cons

Pros
  • Met obamacare requirements
  • Coverage
  • Your initial price and package offering
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Inconsistent information
  • Poor doctor selection
  • Poor customer service
  • Customer service
  • No customer service
  • No one knows whats going on

Ambetter and Molina Healthcare Most Positive Reviews

Top rated reviews
5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

Ambetter and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

Ambetter and Molina Healthcare Latest Reviews

Recent published reviews
3.4

ThEy look up that I did take my flu shot in 9/19/19 and is calling to let them know

Read all 387 reviews
1

They've denied coverage for ER visits they are required to cover by law. That complaint went nowhere. They've recently d...

Read all 924 reviews

Ambetter and Molina Healthcare Products and Services

Most reviewed product and services
  • Ambetter Health Insurance (138 reviews)
  • Ambetter Customer Care (67 reviews)
  • Ambetter Affordable Care Act Health Insurance (33 reviews)
  • Molina Healthcare Health Insurance (228 reviews)
  • Molina Healthcare Customer Care (150 reviews)
  • Molina Healthcare Health Plan (53 reviews)