PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambetter and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambetter

Ambetter

1.6
Molina Healthcare

Molina Healthcare

Has Verified Representatives
2.3
Ambetter
Molina Healthcare

Ambetter and Molina Healthcare Overview

Total reviews
444
956
Company responses
0
654
Issues resolved
4
7

Ambetter and Molina Healthcare Consumer Ratings

Rank
148 out of 1067 in Insurance category
42 out of 1067 in Insurance category
Customer service
91 in category
109 in category
Product or Service Quality
112 in category
164 in category
Website
157 in category
176 in category
Reliability
101 in category
140 in category

Ambetter and Molina Healthcare Rating Details

Customer service
1.5 (224 reviews)
1.4 (559 reviews)
Reviewer's quote

After several hours on the phone with these "customer service" reps, they cannot tell me what their allowable charge will be (what I have to pay) for a procedure for which I have the CPT code. Their out of pocket costs also exceed the limit for which you are allowed to contribute to an HSA.

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If you hear the name Molina Insurance run don't ever take this insurance the worse customer service reps rude,uncompassionate, and not knowledgeable people to deal with you may die waiting for them to approve any tests or procedures if you file a grievance with the company they say they will...

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Product or Service Quality
1.5 (216 reviews)
1.3 (442 reviews)
Reviewer's quote

...I have worked in customer service for 35 years...

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What a joke the levels of nincompoops who are purposely untrained and unskilled in common customer service. No accountability and I'd like to recognize Diego from the Welcome group for compelelty dropping the ball along with Yami supervisor Florida reference #C00013740452 wasting 40 minutes of my...

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Website
1.7 (211 reviews)
1.6 (478 reviews)
Reviewer's quote

...gov website I chose Ambetter because they cover Tresiba, Trulicity and Jardiance. All Type 2 diabetic medicines. I read all I could find about the policy, liked what I saw so I chose it...

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When using the website to see what specialist are available through their Molina Marketplace products they do not list neurology, endocrinology, or many specialists that should be available to the public and members..

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Reliability
1.4 (206 reviews)
1.2 (466 reviews)
Reviewer's quote

I had picked my doctor when I first got with this insurance. Some how my doctor was changed with out my knowledge. I had to call in to put my doctor back on my list.

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Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...

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Ambetter and Molina Healthcare Pros and Cons

Pros
  • Met obamacare requirements
  • Coverage
  • Your initial price and package offering
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Inconsistent information
  • Poor customer service
  • Poor doctor selection
  • Customer service
  • No customer service
  • No one knows whats going on

Ambetter and Molina Healthcare Most Positive Reviews

Top rated reviews
5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

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5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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5

I have had Ambetter/Sunshine Health for 2017 and just renewed for 2018. I am pleased with the coverage, doctor...

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5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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Ambetter and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

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1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

I ended up with this company through the insurance exchange in my State. They have few provider options, and of those...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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Ambetter and Molina Healthcare Latest Reviews

Recent published reviews
3

I had picked my doctor when I first got with this insurance. Some how my doctor was changed with out my knowledge. I...

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1

When using the website to see what specialist are available through their Molina Marketplace products they do not list...

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5

No one answer the phone, I have tried to change it at the website but, only there is one location For the MD I want....

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No votes

Card was lost trying too replace it

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Ambetter and Molina Healthcare Products and Services

Most reviewed product and services
  • Ambetter Health Insurance (147 reviews)
  • Ambetter Customer Care (71 reviews)
  • Ambetter Affordable Care Act Health Insurance (36 reviews)
  • Molina Healthcare Health Insurance (234 reviews)
  • Molina Healthcare Customer Care (154 reviews)
  • Molina Healthcare Health Plan (55 reviews)