PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambetter and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambetter
Molina Healthcare

Ambetter and Molina Healthcare Overview

Total reviews 438 964
Company responses 0 654
Issues resolved 4 7

Ambetter and Molina Healthcare Consumer Ratings

Rank
190 out of 997 in Insurance category
51 out of 997 in Insurance category
Customer service
110 in category
120 in category
Product or Service Quality
128 in category
172 in category
Website
165 in category
186 in category
Reliability
112 in category
156 in category

Ambetter and Molina Healthcare Rating Details

Customer service
1.5 (224 reviews)
1.4 (565 reviews)
Reviewer's quote

After several hours on the phone with these "customer service" reps, they cannot tell me what their allowable charge will be (what I have to pay) for a procedure for which I have the CPT code. Their out of pocket costs also exceed the limit for which you are allowed to contribute to an HSA.

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...i cant gey a primary dr one doenst exizt the other doesnt except one doesnt take new patience one till the end of febuary and no contact dierect number to customer service im thinking on quiting this atupid healthcare system and paying out of pocket. Molina is...

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Product or Service Quality
1.4 (218 reviews)
1.3 (449 reviews)
Reviewer's quote

I made the Ambetter plan and I am sincerely disappointed with the quality of the service. They charged me twice in the same month, I tried to contact them, but I couldn't, there isn't a single phone that you can talk to. I tried to schedule an appointment for visual acuity in 2 different places and...

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If you hear the name Molina Insurance run don't ever take this insurance the worse customer service reps rude,uncompassionate, and not knowledgeable people to deal with you may die waiting for them to approve any tests or procedures if you file a grievance with the company they say they will...

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Website
1.6 (213 reviews)
1.5 (487 reviews)
Reviewer's quote

...gov website I chose Ambetter because they cover Tresiba, Trulicity and Jardiance. All Type 2 diabetic medicines. I read all I could find about the policy, liked what I saw so I chose it...

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They even have a note on their website claiming that with the doctor's prior authorization I could get the correct medicine but that's a big fat lie and they declined that even though their website clearly states that can be done. So now here I am suffering from 3 asthma attacks in the last 3 days....

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Reliability
1.3 (208 reviews)
1.2 (473 reviews)
Reviewer's quote

I was Hung up on.Edgepark medical claims you have denied my daughters type one diabetes equipment. However I have an acceptance letter that you approved it.

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Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...

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Ambetter and Molina Healthcare Pros and Cons

Pros
  • Coverage
  • Price
  • Met obamacare requirements
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Inconsistent information
  • Poor customer service
  • Poor doctor selection
  • Customer service
  • No customer service
  • Bad customer service no accountability

Ambetter and Molina Healthcare Most Positive Reviews

Top rated reviews
5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

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5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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5

I have had Ambetter/Sunshine Health for 2017 and just renewed for 2018. I am pleased with the coverage, doctor...

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5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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Ambetter and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

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1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

I ended up with this company through the insurance exchange in my State. They have few provider options, and of those...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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Ambetter and Molina Healthcare Latest Reviews

Recent published reviews
1

I was Hung up on.
Edgepark medical claims you have denied my daughters type one diabetes equipment. However I have an acc...

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1.6

5 times they send me a dr either they dont exizt or not taking molina insur. Ive been trying for 12 days you guys are...

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1

I made the Ambetter plan and I am sincerely disappointed with the quality of the service. They charged me twice in the...

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1.2

Your system is crap since january 1st i cant gey a primary dr one doenst exizt the other doesnt except one doesnt take...

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Ambetter and Molina Healthcare Products and Services

Most reviewed product and services
  • Ambetter Health Insurance (146 reviews)
  • Ambetter Affordable Care Act Health Insurance (36 reviews)
  • Ambetter Health Plan (29 reviews)
  • Molina Healthcare Health Insurance (235 reviews)
  • Molina Healthcare Health Plan (56 reviews)
  • Molina Healthcare Medical Claim (39 reviews)