PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambetter and Blue Cross And Blue Shield Of Florida as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambetter
Blue Cross And Blue Shield Of Florida

Ambetter and Blue Cross And Blue Shield Of Florida Overview

Total reviews
429
98
Company responses
0
0
Issues resolved
4
0

Ambetter and Blue Cross And Blue Shield Of Florida Consumer Ratings

Rank
178 out of 1049 in Insurance category
208 out of 1049 in Insurance category
Customer service
88 in category
137 in category
Product or Service Quality
119 in category
147 in category
Website
156 in category
186 in category
Reliability
96 in category
128 in category

Ambetter and Blue Cross And Blue Shield Of Florida Rating Details

Customer service
1.5 (218 reviews)
1.3 (52 reviews)
Reviewer's quote

After several hours on the phone with these "customer service" reps, they cannot tell me what their allowable charge will be (what I have to pay) for a procedure for which I have the CPT code. Their out of pocket costs also exceed the limit for which you are allowed to contribute to an HSA.

Read full review

The customer service should be called customer disservice. I called about a bill and was very rudely spoken to. I asked for the supervisor and I was hung up on...

Read full review
Product or Service Quality
1.4 (208 reviews)
1.3 (42 reviews)
Reviewer's quote

I work in customer service for 35 years they ARE THE WORST> I after getting a diabetic attack and shaking cause of the rep demanded a supervisor who phoned me to find out what happened said theyd do investigating. I even said going out of state do not phone me,not only called back said I was right...

Read full review

...There is not customer service respect or appreciation. After having my plan for 1 and a half years they came back to me and added a premium for a mistaken application I submitted and cancel. They did not mention to me any of these, but a year and a half later...

Read full review
Website
1.6 (205 reviews)
1.5 (45 reviews)
Reviewer's quote

...On their website, they list a ton of doctors in any area of practice you can think of. However, this is a fraud as well. A majority of doctors, who Ambetter list as in network, refuse to accept the trash known as Ambetter...

Read full review

...Doctors will not take the time to go on BC/BS website to try and figure out how to retrieve the form fill it out and then fax it back to Pharmacy therefore I never get my medications. I have tried to beat the system by getting the form myself and then faxing to Dr. but have had no luck...

Read full review
Reliability
1.4 (201 reviews)
1.2 (37 reviews)
Reviewer's quote

I purchased a policy because I was told it would cover a certain thing, after I spent many hours on the phone and they said it would, I spent 350 for a separate broker to review it and I was lied to. I have no insurance and they took my money. I filed a grievance 4 months ago still with zero...

Read full review

I bought a Florida Blue policy for my daughter. They made a mistake and put down the wrong address. When I called to have it corrected I was told this is a "life change event" and I was warned that my deductibles and terms may change as a result of the "life change." What life change??? We have...

Read full review

Ambetter and Blue Cross And Blue Shield Of Florida Pros and Cons

Pros
  • Met obamacare requirements
  • Coverage
  • Your initial price and package offering
  • Prices
  • I like the coverage when it worked
  • Customer care and failure to disclose
Cons
  • Inconsistent information
  • Poor doctor selection
  • Customer service and could not get help
  • Customer service
  • Phone waiting time
  • Being mislead

Ambetter and Blue Cross And Blue Shield Of Florida Most Positive Reviews

Top rated reviews
5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

Read full review
4

Through HIM (Health Insurance Marketplace,) Florida Blue BC/BS (FB) issued me a policy. I paid the premiums.

When I tur...

Read full review
5

I have had Ambetter/Sunshine Health for 2017 and just renewed for 2018. I am pleased with the coverage, doctor...

Read full review
4

My wife has had Lap Nissan surgery for reflux; she's tried Gaviscon, Nexium, Prilosec, etc..... several years ago we...

Read full review

Ambetter and Blue Cross And Blue Shield Of Florida Most Critical Reviews

Lowest rated reviews
1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

Read full review
1

I am having a huge issue with BCBS. A BCBS rep came out to our office in 2/2104 to sign everyone up with insurance. Due...

Read full review
1

I ended up with this company through the insurance exchange in my State. They have few provider options, and of those...

Read full review
1

LVP CASE ID: 18-V0012 – DECISION
On June 15, 2018, Complainant submitted a complaint in accordance with the Legitimacy...

Read full review

Ambetter and Blue Cross And Blue Shield Of Florida Latest Reviews

Recent published reviews
No votes

I need a letter saying my coverage ended May 2019 I call and they tell me its sent but I never receive it in the mail....

Read full review
No votes

Ready to kill myself rather than deal with this year 5

Read full review
No votes

I need to pay my monthly bill and find out if my insurance is active

Read full review
1

This evil health insurance company dropped my poor elderly mother which she obtained though the (scam) Obama Care. They...

Read full review

Ambetter and Blue Cross And Blue Shield Of Florida Products and Services

Most reviewed product and services
  • Ambetter Health Insurance (146 reviews)
  • Ambetter Customer Care (70 reviews)
  • Ambetter Affordable Care Act Health Insurance (35 reviews)
  • Blue Cross And Blue Shield Of Florida Customer Care (23 reviews)
  • Blue Cross And Blue Shield Of Florida Health Insurance (20 reviews)
  • Blue Cross And Blue Shield Of Florida Health Plan (15 reviews)