PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blue Cross And Blue Shield Association and Ambetter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blue Cross And Blue Shield Association
Ambetter

Blue Cross And Blue Shield Association and Ambetter Overview

Total reviews
158
402
Company responses
0
0
Issues resolved
0
3

Ambetter was first mentioned on PissedConsumer on Nov 29, 2014 and since then this brand received 402 reviews. It is 244 reviews more than Blue Cross And Blue Shield Association received since Jun 3, 2010.

Blue Cross And Blue Shield Association and Ambetter Consumer Ratings

Rank
165 out of 1479 in Insurance category
172 out of 1479 in Insurance category
Customer service
130 in category
99 in category
Billing Practices
124 in category
107 in category
Diversity of Products or Services
138 in category
150 in category

According to consumer ratings and reviews, Blue Cross And Blue Shield Association ranks 7 points higher in the Insurance category than Ambetter. People gave Blue Cross And Blue Shield Association 1.3 stars for Customer service criterion in Insurance category and it is 322 points higher than the worst rated brand in this category. At the same time, Ambetter was rated 1.5 stars for Customer service criterion in this category and it is 353 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Ambetter has a higher rating than Ambetter. Regarding Diversity of Products or Services criterion, consumers gave Blue Cross And Blue Shield Association 1.6 stars and it is 69% greater than other in category. Ambetter however was rated 1.5 stars and it is 67% greater than other in category.

Blue Cross And Blue Shield Association and Ambetter Rating Details

Customer service
1.3 (55 reviews)
1.5 (209 reviews)
Reviewer's quote

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

PissedConsumer1256540

...If this is your idea of customer service I’d rather cancel my policy. You failed to update my account twice. You failed to process my payment on 6/22...

Orrin
Billing Practices
1.5 (45 reviews)
1.5 (186 reviews)
Reviewer's quote

...And i know they screw up, I work in a billing office for a hospital. They'll over pay on a claim, then when you try to refund some of them, they come back and say it isn't owed to them..

PissedConsumer674172

...Absolute horrible insurance company due to their unethical billing practices..

Tanny
Diversity of Products or Services
1.6 (45 reviews)
1.5 (176 reviews)
Reviewer's quote

...Physicians need to have relationships with their patients and show compassion and be held accountable for the services they provide. The hospital billed us over 10000. 00 for this service That is *** and we will not pay it...

Cindy L

...We are very disappointed in their services. Of all the doctors listed on their site, not one is in our area. My daughter needs to see a psychiatrist and therapist, and Ambetter found one, with just Therapy, but not until the end of July...

Dorie B

Blue Cross And Blue Shield Association and Ambetter Pros and Cons

Pros
  • Easy to get
  • Prices
  • Customer agents
  • Coverage
  • Met obamacare requirements
  • Different paying options
Cons
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous
  • Inconsistent information
  • Poor doctor selection
  • Customer service and could not get help

Blue Cross And Blue Shield Association and Ambetter Most Positive Reviews

Top rated reviews
5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

Blue Cross And Blue Shield Association and Ambetter Most Critical Reviews

Lowest rated reviews
1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

Blue Cross And Blue Shield Association and Ambetter Latest Reviews

Recent published reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

Read all 158 reviews
4.1

Ms. Stacy solved my problems perfectly

Read all 402 reviews

Blue Cross And Blue Shield Association and Ambetter Products and Services

Most reviewed product and services
  • Blue Cross And Blue Shield Association Health Insurance (54 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Customer Care (12 reviews)
  • Ambetter Health Insurance (143 reviews)
  • Ambetter Customer Care (68 reviews)
  • Ambetter Affordable Care Act Health Insurance (35 reviews)