PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blue Cross And Blue Shield Association and Ambetter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blue Cross And Blue Shield Association
Ambetter

Blue Cross And Blue Shield Association and Ambetter Overview

Total reviews 158 433
Company responses 0 0
Issues resolved 0 4

Blue Cross And Blue Shield Association and Ambetter Consumer Ratings

Rank
179 out of 1099 in Insurance category
185 out of 1099 in Insurance category
Customer service
149 in category
109 in category
Diversity of Products or Services
144 in category
152 in category
Billing Practices
134 in category
122 in category
Website
177 in category
167 in category

Blue Cross And Blue Shield Association and Ambetter Rating Details

Customer service
1.3 (55 reviews)
1.5 (221 reviews)
Reviewer's quote

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

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After several hours on the phone with these "customer service" reps, they cannot tell me what their allowable charge will be (what I have to pay) for a procedure for which I have the CPT code. Their out of pocket costs also exceed the limit for which you are allowed to contribute to an HSA.

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Diversity of Products or Services
1.6 (45 reviews)
1.6 (187 reviews)
Reviewer's quote

...Physicians need to have relationships with their patients and show compassion and be held accountable for the services they provide. The hospital billed us over 10000. 00 for this service That is *** and we will not pay it...

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...We are very disappointed in their services. Of all the doctors listed on their site, not one is in our area. My daughter needs to see a psychiatrist and therapist, and Ambetter found one, with just Therapy, but not until the end of July...

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Billing Practices
1.5 (45 reviews)
1.5 (196 reviews)
Reviewer's quote

...And i know they screw up, I work in a billing office for a hospital. They'll over pay on a claim, then when you try to refund some of them, they come back and say it isn't owed to them..

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...Absolute horrible insurance company due to their unethical billing practices..

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Website
1.6 (43 reviews)
1.6 (210 reviews)
Reviewer's quote

The website is totally ineffective and inoperable, so I waited until bankers hours and called on Monday, waited an hour and 45 minutes to have a rep say they didn't have time for me and promise to have someone return the call FRIDAY or the next MONDAY or TUESDAY! Who knows if I'm covered or not,...

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...gov website I chose Ambetter because they cover Tresiba, Trulicity and Jardiance. All Type 2 diabetic medicines. I read all I could find about the policy, liked what I saw so I chose it...

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Blue Cross And Blue Shield Association and Ambetter Pros and Cons

Pros
  • Easy to get
  • Prices
  • Customer agents
  • Coverage
  • Price
  • Met obamacare requirements
Cons
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous
  • Inconsistent information
  • Poor customer service
  • Poor doctor selection

Blue Cross And Blue Shield Association and Ambetter Most Positive Reviews

Top rated reviews
5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

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5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

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4

I am a cancer patient of Dr. William Lydiatt. I happened to of been at his office with my every year Thyroid Ultra Sound...

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5

I have had Ambetter/Sunshine Health for 2017 and just renewed for 2018. I am pleased with the coverage, doctor...

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Blue Cross And Blue Shield Association and Ambetter Most Critical Reviews

Lowest rated reviews
1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

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1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

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1

Following are the 2 letters I sent to BCBS stating my case and 2 message conversations.
July 28, 2014
To Whom It May Conce...

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1

I ended up with this company through the insurance exchange in my State. They have few provider options, and of those...

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Blue Cross And Blue Shield Association and Ambetter Latest Reviews

Recent published reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

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No votes

The phone line went dead

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1

My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly...

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1.1

I have had Ambetter for over a year. For some time, I have been generally happy with their service as I only had occasio...

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Blue Cross And Blue Shield Association and Ambetter Products and Services

Most reviewed product and services
  • Blue Cross And Blue Shield Association Health Insurance (55 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Claim (9 reviews)
  • Ambetter Health Insurance (146 reviews)
  • Ambetter Affordable Care Act Health Insurance (36 reviews)
  • Ambetter Health Plan (29 reviews)