PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambetter and Blue Cross And Blue Shield Association as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambetter
Blue Cross And Blue Shield Association

Ambetter and Blue Cross And Blue Shield Association Overview

Total reviews
388
158
Company responses
0
0
Issues resolved
3
0

Ambetter was first mentioned on PissedConsumer on Nov 29, 2014 and since then this brand received 388 reviews. It is 230 reviews more than Blue Cross And Blue Shield Association received since Jun 3, 2010.

Ambetter and Blue Cross And Blue Shield Association Consumer Ratings

Rank
169 out of 1882 in Insurance category
164 out of 1882 in Insurance category
Customer service
105 in category
133 in category
Product or Service Quality
129 in category
83 in category
Website
160 in category
165 in category

According to consumer ratings and reviews, Blue Cross And Blue Shield Association ranks 5 points higher in the Insurance category than Ambetter. People gave Ambetter 1.4 stars for Customer service criterion in Insurance category and it is 344 points higher than the worst rated brand in this category. At the same time, Blue Cross And Blue Shield Association was rated 1.3 stars for Customer service criterion in this category and it is 316 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Blue Cross And Blue Shield Association has a higher rating than Ambetter. Regarding Website criterion, consumers gave Ambetter 1.6 stars and it is 64% greater than other in category. Blue Cross And Blue Shield Association however was rated 1.6 stars and it is 63% greater than other in category.

Ambetter and Blue Cross And Blue Shield Association Rating Details

Customer service
1.4 (201 reviews)
1.3 (55 reviews)
Reviewer's quote

Have been trying to get a Claim properly processed since February 1, 2019. It took them until September 21, 2019 to process the claim. All the required information was submitted with the original claim on February 1, 2019.

David H

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

PissedConsumer1256540
Product or Service Quality
1.4 (194 reviews)
1.7 (38 reviews)
Reviewer's quote

...I have written six complaint letters to Ambetter concerning their terrible services and none have been answered. I have been denied services and prescriptions after having paid my premiums. I have had to call a total of nine times to establish a primary care physician...

River B

THE BC/BS INSURANCE COMPANY RECOMMENDED BC/BS COMPLETE AS THE BEST INSURANCE TO REPLACE THE INSURANCE WE HAD LAST YEAR, 2018. PREMIUM $167.50. BECAUSE ONE OF US HAVE ALWAYS HAD BC/BS AND OUR EXPERIENCES HAVE BEEN POSITIVE IN THE PAST WE TOOK THEIR ADVISE.UNKNOWN TO US WE LOST OUR SEPARATE MEDICARE...

CONSTANCE M
Website
1.6 (190 reviews)
1.6 (43 reviews)
Reviewer's quote

...Their website now doesn't even allow you to view the details of your pharmacy claims, nor can you copy the data, nor can you print it. You have to screen shot it. That's how awful they are..

Melissa B

The website is totally ineffective and inoperable, so I waited until bankers hours and called on Monday, waited an hour and 45 minutes to have a rep say they didn't have time for me and promise to have someone return the call FRIDAY or the next MONDAY or TUESDAY! Who knows if I'm covered or not,...

Haidee

Ambetter and Blue Cross And Blue Shield Association Pros and Cons

Pros
  • Met obamacare requirements
  • Coverage
  • Your initial price and package offering
  • Easy to get
  • Prices
  • Customer agents
Cons
  • Inconsistent information
  • Poor doctor selection
  • Poor customer service
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous

Ambetter and Blue Cross And Blue Shield Association Most Positive Reviews

Top rated reviews
5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

Ambetter and Blue Cross And Blue Shield Association Most Critical Reviews

Lowest rated reviews
1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

Ambetter and Blue Cross And Blue Shield Association Latest Reviews

Recent published reviews
1

i called to find out if they cover my medical history n all i got was a recording no person. i guess i go back to bsbc...

Read all 388 reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

Read all 158 reviews

Ambetter and Blue Cross And Blue Shield Association Products and Services

Most reviewed product and services
  • Ambetter Health Insurance (138 reviews)
  • Ambetter Customer Care (67 reviews)
  • Ambetter Affordable Care Act Health Insurance (33 reviews)
  • Blue Cross And Blue Shield Association Health Insurance (54 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Customer Care (12 reviews)