PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambetter and Blue Cross And Blue Shield Association as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambetter
Blue Cross And Blue Shield Association

Ambetter and Blue Cross And Blue Shield Association Overview

Total reviews 433 158
Company responses 0 0
Issues resolved 4 0

Ambetter and Blue Cross And Blue Shield Association Consumer Ratings

Rank
149 out of 1079 in Insurance category
178 out of 1079 in Insurance category
Customer service
107 in category
143 in category
Product or Service Quality
122 in category
83 in category
Website
159 in category
170 in category
Reliability
107 in category
100 in category

Ambetter and Blue Cross And Blue Shield Association Rating Details

Customer service
1.5 (222 reviews)
1.3 (55 reviews)
Reviewer's quote

After several hours on the phone with these "customer service" reps, they cannot tell me what their allowable charge will be (what I have to pay) for a procedure for which I have the CPT code. Their out of pocket costs also exceed the limit for which you are allowed to contribute to an HSA.

Read full review

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

Read full review
Product or Service Quality
1.4 (215 reviews)
1.7 (38 reviews)
Reviewer's quote

...I have worked in customer service for 35 years...

Read full review

...Physicians need to have relationships with their patients and show compassion and be held accountable for the services they provide. The hospital billed us over 10000. 00 for this service That is *** and we will not pay it...

Read full review
Website
1.6 (211 reviews)
1.6 (43 reviews)
Reviewer's quote

...gov website I chose Ambetter because they cover Tresiba, Trulicity and Jardiance. All Type 2 diabetic medicines. I read all I could find about the policy, liked what I saw so I chose it...

Read full review

The website is totally ineffective and inoperable, so I waited until bankers hours and called on Monday, waited an hour and 45 minutes to have a rep say they didn't have time for me and promise to have someone return the call FRIDAY or the next MONDAY or TUESDAY! Who knows if I'm covered or not,...

Read full review
Reliability
1.3 (205 reviews)
1.4 (33 reviews)
Reviewer's quote

I got a $100 visa for rewards, only could use for gas which is fine, I couldnt even get gas with it! Screw you ambetter

Read full review

My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly denies paying for the medication because it's an opioid. My Dr. sent in medical records, called them, voiced her concern about me not getting the medication, every thing, and they...

Read full review

Ambetter and Blue Cross And Blue Shield Association Pros and Cons

Pros
  • Coverage
  • Price
  • Met obamacare requirements
  • Easy to get
  • Prices
  • Customer agents
Cons
  • Inconsistent information
  • Poor customer service
  • Poor doctor selection
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous

Ambetter and Blue Cross And Blue Shield Association Most Positive Reviews

Top rated reviews
5

Over all very good customer service! Have had no issues, quality care and all of my Claims get paid out just great!...

Read full review
5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

Read full review
5

I have had Ambetter/Sunshine Health for 2017 and just renewed for 2018. I am pleased with the coverage, doctor...

Read full review
4

I am a cancer patient of Dr. William Lydiatt. I happened to of been at his office with my every year Thyroid Ultra Sound...

Read full review

Ambetter and Blue Cross And Blue Shield Association Most Critical Reviews

Lowest rated reviews
1

Basically seeing how it reenrollment time this is simply what ive encountered and im posting it so maybe others can make...

Read full review
1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

Read full review
1

I ended up with this company through the insurance exchange in my State. They have few provider options, and of those...

Read full review
1

Following are the 2 letters I sent to BCBS stating my case and 2 message conversations.
July 28, 2014
To Whom It May Con...

Read full review

Ambetter and Blue Cross And Blue Shield Association Latest Reviews

Recent published reviews
No votes

I havent been able to use my insurance

Read full review
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

Read full review
No votes

The office is currently closed. I will call tomorrow.

Read full review
1

My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly...

Read full review

Ambetter and Blue Cross And Blue Shield Association Products and Services

Most reviewed product and services
  • Ambetter Health Insurance (146 reviews)
  • Ambetter Customer Care (71 reviews)
  • Ambetter Affordable Care Act Health Insurance (36 reviews)
  • Blue Cross And Blue Shield Association Health Insurance (55 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Customer Care (12 reviews)