PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Zootzi as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Zootzi

Amazon and Zootzi Overview

Total reviews
2387
41
Company responses
0
0
Issues resolved
34
0

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2387 reviews. It is 2346 reviews more than Zootzi received since Feb 21, 2018.

Amazon and Zootzi Consumer Ratings

Rank
42 out of 471 in Auctions and Marketplaces category
779 out of 4571 in E-commerce category
Customer service
45 in category
417 in category
Website
38 in category
532 in category
Exchange, Refund and Cancellation Policy
21 in category
687 in category

Amazon and Zootzi Rating Details

Customer service
1.7 (1004 reviews)
1.1 (29 reviews)
Reviewer's quote

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

...I have emailed back and forth with customer service multiple times to try and get this taken care of and every time the answer is the same, sorry but nothing we can do. Save your money..

Tiffanie W
Website
2.8 (843 reviews)
1.7 (22 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

I ordered that stupid alarm clock never have I ever ordered from anything off Facebook before and I thought I would try this to help and I got nothing. So I emailed and said where’s my order and they said because it’s christmas we’re experiencing high demand on stuff and need a little extra time...

Ebony W
Exchange, Refund and Cancellation Policy
2.3 (838 reviews)
1 (26 reviews)
Reviewer's quote

I paid for a new compost bin from Amazon. Inside a new good condition box was a completely smashed box with a damaged bin and a partial return label still attached. Amazon agreed to replace the product and assured me that I would not have to be home for it to be picked up. UPS refuses to pick up...

Catelyn

...They now tell me to dispute the charges and get my money back because their system isn't working for refunds. Of course Paypal denies this since it's beyond the 180 days. So now I'm out my money because this company kept saying they shipped the item..

Kelly S

Amazon and Zootzi Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Most of their products
  • Cheap trash charged at such a high price
  • Cheap stuff
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Never received merchandise
  • Never received goods
  • Unreliable

Amazon and Zootzi Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

No votes

Amazon and Zootzi Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Purchase this pillow for my father who has major back issues. The actual pillow that arrived is maybe ½ the size shown a...

Amazon and Zootzi Latest Reviews

Recent published reviews

Directions said to scrape off tape covering the code # to redeem it...the whole thing came off and was illegible....I lo...

Read all 2387 reviews
1

Well it's been two years of communications with this seller who kept promising to send me various replacement items. I...

Read all 41 reviews

Amazon and Zootzi Products and Services

Most reviewed product and services
  • Amazon Shipping Service (241 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (214 reviews)
  • Zootzi Shipping Service (24 reviews)