PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Zootzi as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Zootzi

Amazon and Zootzi Overview

Total reviews 7523 41
Company responses 0 0
Issues resolved 66 0

Amazon and Zootzi Consumer Ratings

Rank
44 out of 318 in Auctions and Marketplaces category
892 out of 3125 in E-commerce category
Customer service
43 in category
476 in category
Delivery Service
34 in category
433 in category
Exchange, Refund and Cancellation Policy
27 in category
971 in category
Website
39 in category
575 in category

Amazon and Zootzi Rating Details

Customer service
1.7 (2405 reviews)
1.1 (29 reviews)
Reviewer's quote

The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

Read full review

...I have emailed back and forth with customer service multiple times to try and get this taken care of and every time the answer is the same, sorry but nothing we can do. Save your money..

Read full review
Delivery Service
2.2 (1982 reviews)
1.2 (29 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

Read full review

This company is a SCAM and needs to be investigated and shut down! I have written to Zootzi's customer service to request a refund and their response was that since the order had been despatched, I could not receive a refund. But theses supposedly despatched items never arrived after I have waited...

Read full review
Exchange, Refund and Cancellation Policy
2.2 (1955 reviews)
1 (26 reviews)
Reviewer's quote

Amazon Procter cansall Cash Refund Ayilla problem mansilailaa what is Reason..

Read full review

...There began my quest to return the item for a refund. After 4 email requests for instructions as to how to return the product, I was eventually given an address in Canada. Then I discovered that the cheapest international postage to return the item will cost me $16...

Read full review
Website
2.6 (1954 reviews)
1.7 (22 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

Read full review

I ordered that stupid alarm clock never have I ever ordered from anything off Facebook before and I thought I would try this to help and I got nothing. So I emailed and said where’s my order and they said because it’s christmas we’re experiencing high demand on stuff and need a little extra time...

Read full review

Amazon and Zootzi Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Cheap trash charged at such a high price
  • Cheap stuff
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Never received merchandise
  • Never received goods
  • Unreliable

Amazon and Zootzi Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Read full review
No votes
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

Read full review
No votes

Amazon and Zootzi Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Read full review
1

Purchase this pillow for my father who has major back issues. The actual pillow that arrived is maybe ½ the size shown a...

Read full review
1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

Read full review
1

I ordered the Supreme Pillow in November for a Christmas present and it is now March 21st and still have not received it...

Read full review

Amazon and Zootzi Latest Reviews

Recent published reviews
No votes

Facing some problem please call me customer care

Read full review
1

Well it's been two years of communications with this seller who kept promising to send me various replacement items. I...

Read full review
3.6

Amazon Procter cansall
Cash Refund Ayilla problem mansilailaa what is Reason

Read full review
No votes

I purchased an Item months ago and have not received it, and all records from the transaction have disappeared!

Read full review

Amazon and Zootzi Products and Services

Most reviewed product and services
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (432 reviews)
  • Amazon Account (374 reviews)
  • Zootzi Shipping Service (24 reviews)