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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1288 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 90 COMPANY RESPONSES
  • 176 TOTAL REVIEWS
  • $15.8K CLAIMED LOSSES
  • $243 AVERAGE LOSS
2.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Easy to use website 4
  • Correct items i received 2
  • Product 2
  • Quality 2
  • Quick delivery 2

Customers don't like

  • Customer service11
  • Difficult to contact directly7
  • Quality and quality control2
  • Slow refund2
  • Sent wrong size2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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