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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1206 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $250 AVERAGE LOSS
2.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Easy to use website 4
  • Correct items i received 2
  • Product 2
  • Quality 2
  • Quick delivery 2

Customers don't like

  • Customer service23
  • Difficult to contact directly9
  • Failure to process order6
  • No response from customer svs5
  • Slow refund4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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