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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1209 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $9.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Very bad 3
  • Biased 3
  • Terrable 3
  • Many people can read and comment on my reviews 2
  • Were nice to me at the beginning 2

Customers don't like

  • Hides under first amendment6
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
  • Yelp is commiting internet extortion3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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