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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1688 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Yelp

Review Websites and Directories
  • 0 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $8.7K AVERAGE LOSS
1.5
Customer service
Website
  • Were nice to me at the beginning 3
  • Terrable 3
  • Biased 3
  • Wow 2
  • Unethical business practice 2

Customers don't like

  • Yelp is commiting internet extortion5
  • Bogus customer service5
  • Lies hurt my business4
  • I did not like3
  • Hides under first amendment3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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