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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1289 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $9.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Terrable 3
  • Biased 3
  • Many people can read and comment on my reviews 2
  • Were nice to me at the beginning 2
  • Yelp reviews do go around the world 1

Customers don't like

  • Yelp is commiting internet extortion5
  • Lies hurt my business4
  • Hides under first amendment3
  • I did not like3
  • Supports false statements2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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