Start a new comparison
Delete

Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
Delete

Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Terrable 3
  • Biased 2
  • Very bad 2
  • Yelp reviews do go around the world 2
  • Yelp is one of the largest reviews website in the world 1

Customers don't like

  • Hides under first amendment6
  • Response filtering3
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.