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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 268 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Were nice to me at the beginning 3
  • Terrable 3
  • Biased 3
  • Unethical business practice 2
  • Many people can read and comment on my reviews 2

Customers don't like

  • Yelp is commiting internet extortion5
  • Lies hurt my business4
  • I did not like3
  • Hides under first amendment3
  • Have no appeal or forgiveness process3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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