PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Woot and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Woot
Amazon

Woot and Amazon Overview

Total reviews
76
2507
Company responses
0
0
Issues resolved
1
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2507 reviews. It is 2431 reviews more than Woot received since Mar 16, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Woot customer support team and Amazon customer service.

Woot and Amazon Consumer Ratings

Rank
487 out of 4213 in E-commerce category
34 out of 431 in Auctions and Marketplaces category
Customer service
331 in category
No votes
Product or Service Quality
297 in category
No votes
Exchange, Refund and Cancellation Policy
309 in category
No votes

Woot and Amazon Rating Details

Customer service
1.3 (29 reviews)
No votes
Reviewer's quote

..." I contacted customer service, and they said they would ship the next day. On the following Monday, the status on Woot. com still showed "preparing to ship...

Stephen K

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Product or Service Quality
1.9 (25 reviews)
No votes
Reviewer's quote

I received a damaged item and when I try to call customer service it says voicemail is full..

PissedConsumer1767239

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna
Exchange, Refund and Cancellation Policy
1.3 (22 reviews)
No votes
Reviewer's quote

...Thus, I have to pay $26 with shipping & insurance to get a refund of the $267. 49 I paid Woot for a non-functional iPhone they sold, that was defective when they sold it. Is this FRAUD? The "90 Day Woot Limited Warranty" is WORTHLESS and so is Woot...

Sheridan L

Customer support told me that if I returned the item and purchased it again (at the normal price), that they would provide the discount via a refund after it arrived if I contacted them again. So I followed instructions, and returned the first item and purchased another (exchange option was not...

Krieger0311

Woot and Amazon Pros and Cons

Pros
  • Some prices
  • Variety
  • Deception of business practices
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Poor customer service
  • Rude customer service
  • No exchange or refund policy
  • Poor customer service
  • Customer service
  • No manager follow up

Woot and Amazon Most Positive Reviews

Top rated reviews
5

Order on weeks a ago it's cell phone LG V20 VS998 Verizon and not received yet supposed to be delivered by the time l...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Woot and Amazon Most Critical Reviews

Lowest rated reviews
1

Lost delivery; FedEx acknowledges; gave Woot FedEx contact info; off-shore DinashKumar tells me it is my fault FedEx los...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Woot and Amazon Latest Reviews

Recent published reviews
1

I received a damaged item and when I try to call customer service it says voicemail is full.

Read all 76 reviews
3.6

Two days now, straight in a row, I have not received my packages, due to incompetent Amazon drivers. I have explicit...

Read all 2507 reviews

Woot and Amazon Products and Services

Most reviewed product and services
  • Woot Shipping Service (4 reviews)
  • Woot Customer Care (2 reviews)
  • Amazon Shipping Service (255 reviews)
  • Amazon Customer Care (226 reviews)
  • Amazon Account (225 reviews)