Amazon vs Woot

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1148 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Woot

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Deception of business practices 2
  • Some prices 1
  • When they sent what i ordered 1
  • Variety 1

Customers don't like

  • Poor customer service9
  • Bad service7
  • No exchange or refund policy6
  • Receiving wrong item and poor customer service3
  • Rude customer service3

Products by Woot

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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