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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1229 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Wolfgang Puck

Shopping
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $114 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Fast delivery 2
  • It was a good product until the glass lid exploded 1

Customers don't like

  • Customer service attitude3
  • Inferior food processor and poor customer service2
  • Product quality and customer service2
  • Poor quality1
  • Poor quality of the stainless steel saucepan1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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