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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1372 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Wolfgang Puck

Shopping
  • 1 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $167 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 2
  • It was a good product until the glass lid exploded 1
  • I liked the immersion blender when it worked 1

Customers don't like

  • Customer service attitude3
  • Product quality and customer service1
  • Poor quality of the stainless steel saucepan1
  • Not being told the truth1
  • Inferior food processor and poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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