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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1445 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Wolfgang Puck

Shopping
  • 1 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $190 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product and concept 2
  • Fast delivery 2
  • Size of oven 1
  • Oven until it stopped working 1
  • Meal and service 1

Customers don't like

  • Customer service attitude3
  • Quality2
  • Unreliable1
  • Product quality and customer service1
  • Poor quality of the stainless steel saucepan1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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