PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
Amazon

Wish and Amazon Overview

Total reviews
10937
2397
Company responses
0
0
Issues resolved
33
34

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10937 reviews. It is 8540 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Wish customer service.

Wish and Amazon Consumer Ratings

Rank
52 out of 475 in Auctions and Marketplaces category
42 out of 475 in Auctions and Marketplaces category
Customer service
55 in category
44 in category
Price Affordability
27 in category
38 in category
Delivery Service
48 in category
33 in category

According to consumer ratings and reviews, Amazon ranks 10 points higher in the Auctions and Marketplaces category than Wish. People gave Wish 1.5 stars for Customer service criterion in Auctions and Marketplaces category and it is 124 points higher than the worst rated brand in this category. At the same time, Amazon was rated 1.7 stars for Customer service criterion in this category and it is 135 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Wish has a higher rating than Amazon. Regarding Delivery Service criterion, consumers gave Wish 1.9 stars and it is 73% greater than other in category. Amazon however was rated 2.1 stars and it is 82% greater than other in category.

Wish and Amazon Rating Details

Customer service
1.5 (3857 reviews)
1.7 (1008 reviews)
Reviewer's quote

Fixing situations isn't one of Wish's strong suits obviously.

Samira

...I asked how long the trader had to reply and was told customer service staff do not know about such things. I asked what information the trader had been asked to supply. I was told that customer service staff do not know about such things...

Alise
Price Affordability
3.1 (3554 reviews)
2.9 (735 reviews)
Reviewer's quote

I've got only the price back what it costs ,but not the shipping costs I paid when ordering the items . I beg you to refund me the shipping costs too on the same way I paid for it. If you cancel an order you must pay back the whole ,because you had no shipping costs ,the order was stopped...

Saralyn

...On the item to be delivered 12/13, cancel and reorder, it is still available and same price. I cancel and reorder. Receive an email that they cannot cancel item...

Susan
Delivery Service
1.9 (3554 reviews)
2.1 (819 reviews)
Reviewer's quote

The date of delivery orders is changing every time. There is no customer support. It's just a robot...

Tyese

...The only difference was the CONTRACTED delivery service..

PissedConsumer1730821

Wish and Amazon Pros and Cons

Pros
  • Cheap
  • Cheap stuff
  • Unhappy
  • Product selection
  • Ease of checkout
  • Most of their products
Cons
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response
  • Poor customer service
  • Customer service
  • No manager follow up

Wish and Amazon Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Wish and Amazon Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Wish and Amazon Latest Reviews

Recent published reviews
1

Was not able to speak to an agent when I called. Why was my account frozen?

Read all 10937 reviews

I have an echo dot, 2 fire sticks and after almost 2 years, none of them work. The echo dot stopped working after a...

Read all 2397 reviews

Wish and Amazon Products and Services

Most reviewed product and services
  • Wish Shipping Service (3851 reviews)
  • Wish Customer Care (1463 reviews)
  • Wish Account (542 reviews)
  • Amazon Shipping Service (243 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (215 reviews)