PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Wish

Amazon and Wish Overview

Total reviews
2520
11946
Company responses
0
0
Issues resolved
37
43

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 11946 reviews. It is 9426 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Wish customer service.

Amazon and Wish Consumer Ratings

Rank
34 out of 434 in Auctions and Marketplaces category
44 out of 434 in Auctions and Marketplaces category
Customer service
No votes
42 in category
Exchange, Refund and Cancellation Policy
No votes
31 in category
Website
No votes
45 in category

According to consumer ratings and reviews, Amazon ranks 10 points higher in the Auctions and Marketplaces category than Wish.

Amazon and Wish Rating Details

Customer service
No votes
1.5 (4133 reviews)
Reviewer's quote

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G

...working and had a refund am told the refund has been processed but I have not seen it on my back statement I have call the bank like I was told to do by the customer service people and they have nothing on there end. I've never had a problem with a refund from you guys and I'm just trying to figure out how to get my refund and I can't talk to anyone by...

Sharee
Exchange, Refund and Cancellation Policy
No votes
1.8 (3634 reviews)
Reviewer's quote

Customer support told me that if I returned the item and purchased it again (at the normal price), that they would provide the discount via a refund after it arrived if I contacted them again. So I followed instructions, and returned the first item and purchased another (exchange option was not...

Krieger0311

I had canceled a few items and the price was over 48 dollars and I still haven't got MY refund sent to my card don't shop on wish. They are mostly scamming you. What online app doesn't have a customer care service...

Darwyn
Website
No votes
2.4 (3760 reviews)
Reviewer's quote

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N

...com/lawsuit-settlements/consumer-products/mobile-apps/917684-wish-com-class-action-says-website-sells-counterfeit-products/..

Pritha Gupta

Amazon and Wish Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Quick delivery
  • Cheap
  • Good prices
  • Cheap stuff
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response

Amazon and Wish Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

Amazon and Wish Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Amazon and Wish Latest Reviews

Recent published reviews
1

Got a picture text showing my order was delivered, looked like the box was put on a blue chair. No blue chairs around...

Read all 2520 reviews

I have not received my refunds yet

Read all 11946 reviews

Amazon and Wish Products and Services

Most reviewed product and services
  • Amazon Shipping Service (255 reviews)
  • Amazon Customer Care (227 reviews)
  • Amazon Account (227 reviews)
  • Wish Shipping Service (4286 reviews)
  • Wish Customer Care (1561 reviews)
  • Wish Account (604 reviews)