PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
3.0
Wish
2.0
Amazon
Wish

Amazon and Wish Overview

Total reviews 76330 18999
Company responses 0 0
Issues resolved 878 117

Amazon and Wish Consumer Ratings

Rank
31 out of 691 in Auctions and Marketplaces category
116 out of 691 in Auctions and Marketplaces category
Customer service
39 in category
141 in category
Exchange, Refund and Cancellation Policy
29 in category
108 in category
Delivery Service
25 in category
138 in category
Website
39 in category
106 in category

Amazon and Wish Rating Details

Customer service
2.6
(24900 reviews)
1.5
(6458 reviews)
Reviewer's quote

This is the phone # for amazon customer service, why does it take 5 min to find on google 866-321-**** and the agent was great at helping me with my connection issues with alexa..

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...they dont have an actual number for customer service or any number..

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Exchange, Refund and Cancellation Policy
2.9
(21246 reviews)
1.7
(5714 reviews)
Reviewer's quote

YOU TOTALLY IGNORED the fact that cassettes are not returnable--YOU ISSUED A REFUND TO BUYER AND HIS CLAIM WAS BOGUS. WHEN DO YOU EVER TAKE THE SELLERS SIDE? THE TAPE CAME BACK TODAY AND IT HAS BEEN LOOSENED OFF THE SPINDLES, IS LOOSE, NO LONGER THE PEREFECT CONDITION I SENT IT IN. I received a...

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...Add photo or video Rate this company Discounts and Special Offers Turnaround Time Price Affordability Customer service Billing Practices Warranty Website Exchange, Refund and Cancellation Policy Product or Service Quality Delivery Service Diversity of Products or Services Advertised vs Delivered Did we miss...

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Delivery Service
3
(21036 reviews)
1.7
(5965 reviews)
Reviewer's quote

...Even companies for delivery service have been damaging products before they get shipped to customers. It's not a civilized economy anymore. It's become corrupt and antisocial for enriching insanely wealthy psychopaths..

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I called the delivery service for my package and he told me to see you with information on my delivery address..

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Website
3.2
(20662 reviews)
2.2
(5839 reviews)
Reviewer's quote

...Wrong item was sent--nothing like pic on Amazon website. Amazon said it was a third party seller and they would send me a return label--they did not, only the address to return it to. Paid $18...

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Don't blame me because I did not create the website nor the company and I am not an employee in Technical Support at Wish. I am sure this message will be discarded and I will remain frozen out for good! I am known to be unusually patient, but even my patience gives out when I see that I am doing...

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Amazon and Wish Pros and Cons

Pros
  • Convenience
  • Fast delivery
  • Convenient
  • Cheap
  • Good prices
  • Cheap prices
Cons
  • Poor customer service
  • Customer service
  • No customer service
  • Poor customer service
  • No customer service
  • Not being able to get in touch with the company

Amazon and Wish Most Positive Reviews

Top rated reviews
5

Asin: B0CKFBJFGK
Seller name: LUXURY COLLECTION STORE
Seller name: PREMIUM HERBALS
Those seller are not authorized seller o...

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5

I got a product and know its saying that it will refund me but i dont want to be refunded i still want to buy it

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5

Im not really complaining, just want to return one pair of those sneaker. Since I only ordered one pair instead of two...

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5

Order Placed: 7 Feb 2020 Order #: 5e3d553****fc06802a8e6c6. But have not received still, already I have paid the amount...

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Amazon and Wish Most Critical Reviews

Lowest rated reviews
1

I bought MacBook and then returned it its been two months I didnt get my 1400$ refund so pissed off please dont buy...

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1

I have waited over 2 months for items to leave country of origin. One product said shipped from USA. Which was *** It...

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1

Order to pull on Amazon and didn't receive it they promised that if it didn't arrive by June 1st 2023 it would be free...

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1

I ordered 4 different things over 2moth ago and you guys keep pushing the date for delivery 3 times now and you guys...

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Amazon and Wish Latest Reviews

Recent published reviews
No votes

Just sent a copy of the amount that
we paid to return the deer fencing
that my husband decided not to use
because he found...

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No votes

Need to call and get right address. I think some one has my package I never had any problem with with good company

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3

This is the phone # for amazon customer service, why does it take 5 min to find on google 866-321-****
and the agent was...

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No votes

I ordered chores 3H and you guys send me extra small color, red I dont need it I want my money back. Thank you.

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