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Amazon

E-commerce
  • 26 ISSUES RESOLVED
  • 1717 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Wish

E-commerce
  • 5 ISSUES RESOLVED
  • 3482 TOTAL REVIEWS
  • $78.3K CLAIMED LOSSES
  • $642 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cheap stuff 10
  • Different items they have 5
  • Variety 4
  • Pricing 4
  • Zero things 3

Customers don't like

  • Poor customer service11
  • Customer server7
  • Bad customer service giving you the run around7
  • Taking my money6
  • Not being able to get in touch with the company6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Lehi, Utah, United States #1335593

Amazon by far has better products shipping is free with prime you get the item to your door in two day. Wish i contacted them over 2 dozen times email since there is no way to call and bcause they are overseas they act like they don't understand you.

They place holds on your account in addition to what u pay and they practice bait and switch where they advertise one price but when u go to place the order them item price always goes up.

One item I ordered took 6 months to receive never again will I use a site in another country. They also own geek and mama so beware of where u getting items

Anonymous
to Anonymous Vancouver, British Columbia, Canada #1350690

Geek, mama, home, tech, all owned by Wish.

Anonymous
Alameda, California, United States #1326147

Amazon, without a question, hands down, Amazon is truly the winner, FOR SURE.

I would not recommend Wish for any part of their setup, customer service; simply stated, Wish does not care about their customers and if the product they carry is worthwhile or not, they dont care. They will try to sell you something, knowing its junk, just for a buck in profit.

It is going back to the days of some of those infomercials, where it looks all good on the screen, and theyre just trying to see how many people they can sucker into buying it. And the time it takes to get it is a wait in itself, and that is if it makes it to the right address if at all.

AMAZON FOR SURE IS THE WINNER