PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Wish

Amazon and Wish Overview

Total reviews
6918
14898
Company responses
0
0
Issues resolved
57
60

Amazon and Wish Consumer Ratings

Rank
41 out of 306 in Auctions and Marketplaces category
61 out of 306 in Auctions and Marketplaces category
Customer service
40 in category
58 in category
Website
36 in category
56 in category
Delivery Service
33 in category
59 in category
Exchange, Refund and Cancellation Policy
26 in category
44 in category

Amazon and Wish Rating Details

Customer service
1.7 (2151 reviews)
1.5 (5087 reviews)
Reviewer's quote

I have been complaining to Amazon customer service for MONTHS that our area is being discriminated against because its somewhat rural (literally 1/2 hour from the Albany International Airport NY). We do live on a dirt road and this seems to be the problem. I have taken pictures as proof that our...

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...Also customer service is just not existent except for a bot which tells you to wait. I'll never order again on Wish!..

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Website
2.6 (1763 reviews)
2.3 (4608 reviews)
Reviewer's quote

But for them to stick this up on their website, top of the page, essentially telling me that as a white man I am second class, is beyond stupid. I have spent thousands with amazon over the years so their little sideshow is going to cost them and I'm sure I'm not the only one who feels this way. I...

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...They do not have phone number to assit you and the customer service in the website is horrible. They give you the options on depend their convenience. As client I can not cancel an order...

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Delivery Service
2.2 (1756 reviews)
1.8 (4688 reviews)
Reviewer's quote

...But I must apologize for giving the delivery service a rating of zero. You see, the questionnaire stated that I received this Sony television on the 23rd of June. Really? Today? Then they want my opionion...

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...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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Exchange, Refund and Cancellation Policy
2.2 (1744 reviews)
1.7 (4478 reviews)
Reviewer's quote

Amazon's website claims that they refund you as an Amazon credit within 2-4 hours of dropping your returns at UPS. I dropped it off two days ago and never received my credit. I've ordered 164 times this year spending over $10k with them...

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3 months and I have nothing or no refund..

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Amazon and Wish Pros and Cons

Pros
  • I have used amazon many many times
  • Product selection
  • I really love amazon and this time i was truly disappointed
  • Cheap
  • Good prices
  • Great prices
Cons
  • Poor customer service
  • Customer service
  • Unhelpful customer service
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response

Amazon and Wish Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

It wouldnt let me order now. I want to order now

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Amazon and Wish Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Amazon and Wish Latest Reviews

Recent published reviews
2

You have more payment it's proadvance

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No votes

On June 6 th. 2020 I was charged for something from wish when I never orders anything this is a scam.

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No votes

Name Rishabh sancheti
Order number 17135025579197167
Order on 7-07-20
Po 9518318036
Please reply me as soon as possible
My ca...

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1.2

I made some orders and I haven't received them..it's been 2 months already and I've tried to get some help from them...

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Amazon and Wish Products and Services

Most reviewed product and services
  • Amazon Shipping Service (465 reviews)
  • Amazon Customer Care (367 reviews)
  • Amazon Account (354 reviews)
  • Wish Shipping Service (4937 reviews)
  • Wish Customer Care (1820 reviews)
  • Wish Account (637 reviews)