PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
2.2
Wish
2.0
Amazon
Wish

Amazon and Wish Overview

Total reviews 8790 15990
Company responses 0 0
Issues resolved 72 81

Amazon and Wish Consumer Ratings

Rank
49 out of 334 in Auctions and Marketplaces category
63 out of 334 in Auctions and Marketplaces category
Customer service
46 in category
74 in category
Delivery Service
32 in category
68 in category
Exchange, Refund and Cancellation Policy
28 in category
48 in category
Website
43 in category
66 in category

Amazon and Wish Rating Details

Customer service
1.8 (2778 reviews)
1.5 (5586 reviews)
Reviewer's quote

...And the customer service rep. She was very nice and polite..

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...you in two weeks , for no reason and all , wish cancel my orders because they want to have more , for the same item afterwards , this is a scam , i'm top customer service non-existent , and if you get a response , then only from a robot , i mean come on now , on any other sites , i will get the same deal, without been scammed, this was the first time and last time that i ordered on this site . Guys do not order anything from wish it's a nightmare , if you don't...

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Delivery Service
2.2 (2281 reviews)
1.7 (5162 reviews)
Reviewer's quote

...No delivery service (USPS, UPS, FEDEX, PRIME so far) has ever done that! We just do not want this to happen again. DeLoma Cotter..

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...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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Exchange, Refund and Cancellation Policy
2.2 (2265 reviews)
1.7 (4931 reviews)
Reviewer's quote

...Oh you cannot its our policy no refunds until if we can see if its delivered. I am the customer why is it always they call the shots. They are like a dictatorship Hitler reincarnated...

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DI returned a leather jacket way back in October 2020,l have had terrible experience with Wish trying to get a refund, worst company ever to deal with can't even get in touch Wish returns centre in the UK, they have tried everything so they don't have to pay ie saying that they have not received it...

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Website
2.6 (2256 reviews)
2.2 (5023 reviews)
Reviewer's quote

...00 item from their website www. tacticon. com...

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This only tells you to go to the website. No human contact..

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Amazon and Wish Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Cheap
  • Good prices
  • Cheap prices
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor customer service
  • No customer service
  • No way to contact a live person

Amazon and Wish Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

It wouldnt let me order now. I want to order now

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Amazon and Wish Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Amazon and Wish Latest Reviews

Recent published reviews
1

Dear sir
I am magimainathan
Contatact number 903573**** Order 2 item 20/01/2021
Still not received Tracking ID: 260493****0...

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4

I want my order delivered to me I don't want a refund I want to cancel the refund I mistakenly requested for a refund...

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2.3

My orders have been canceled for a second time. And Amazon has not answered the emails regarding the information I provi...

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No votes

Very mad have not tecieved any of my items have all tracking nu gonna consult a attorney this is absolutely ridiculous

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Amazon and Wish Products and Services

Most reviewed product and services
  • Amazon Shipping Service (575 reviews)
  • Amazon Prime Membership (346 reviews)
  • Amazon Delivery Service (279 reviews)
  • Wish Shipping Service (4872 reviews)
  • Wish Deal (58 reviews)
  • Wish Advertisement (40 reviews)