PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Wish

Amazon and Wish Overview

Total reviews 7864 15019
Company responses 0 0
Issues resolved 67 70

Amazon and Wish Consumer Ratings

Rank
43 out of 324 in Auctions and Marketplaces category
61 out of 324 in Auctions and Marketplaces category
Customer service
No votes
62 in category
Delivery Service
No votes
56 in category
Exchange, Refund and Cancellation Policy
No votes
44 in category
Website
No votes
54 in category

Amazon and Wish Rating Details

Customer service
No votes
1.5 (5280 reviews)
Reviewer's quote

...I immediately notified customer service of this mistake. I have 20 emails and a dozen phone calls with no success. I am extremely disappointed with the lack of customer service and the poor treatment I have received...

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...None existent customer service. Impossible to communicate due to one answering phones and text messages generated buy automatic computer response. I am filing complaint with authorities for fraud and consumer abuse..

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Delivery Service
No votes
1.7 (4893 reviews)
Reviewer's quote

Driver left package on driveway exposed to rain and weather instead of on front porch protected from rain and weather, where every other competent delivery service delivers packages. :dead:..

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...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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Exchange, Refund and Cancellation Policy
No votes
1.7 (4665 reviews)
Reviewer's quote

and I made exchange services too, but the time of exchange there is a dent on my old phone as per delivery agent said to me I was ready to give him cash (as per the policy I can give him a case in order to receive my order) here is the screenshot of it image. png but the delivery boy denied...

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...to my account contacted the support at wish submitted my problem Computer generated reply they would get back to me in 3 to 5 business days Message sent you refund they were able to cancel the fraudulent order Problem is Wish should not have accepted the order from my...

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Website
No votes
2.3 (4754 reviews)
Reviewer's quote

...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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...I therefore went into the Wish website to track the order. You need a degree in computer science to navigate this site and it took me over an hour to find order tracking. That told me that the delivery date had been extended to 4th November...

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Amazon and Wish Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Cheap
  • Good prices
  • Price
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor customer service
  • No way to contact a live person
  • No customer service

Amazon and Wish Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

It wouldnt let me order now. I want to order now

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Amazon and Wish Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Amazon and Wish Latest Reviews

Recent published reviews
No votes

I ordered amazon online nokia 5.3 order no 407 853**** 245**** dt 5/9/2020.phone supplied by Appario Retail.P Ltd Howrah...

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1

The specs on wish.com electronics like projectors don't come close to the actual abilities of the units they sell!!! The...

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1

I ordered 2 times of plastic bangles box. I need urgently this box but you people are so careless both time I received...

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3.6

If you order items and do not receive them, you have no recourse. All the consumer can do is re-order the item or write...

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Amazon and Wish Products and Services

Most reviewed product and services
  • Amazon Shipping Service (545 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (262 reviews)
  • Wish Shipping Service (4764 reviews)
  • Wish Deal (52 reviews)
  • Wish Advertisement (37 reviews)