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Amazon

2.2
?

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  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1847 TOTAL REVIEWS
Rank
28 out of 286
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    35
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    43%
Top Products and Services
2.4
179 reviews
2.6
144 reviews
2.8
143 reviews

Williams Sonoma

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1.7
?

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  • 2 ISSUES RESOLVED
  • 13 COMPANY RESPONSES
  • 130 TOTAL REVIEWS
Rank
456 out of 4228
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    08:18
  • ISSUES RESOLVED
    33%
Top Products and Services
1.5
24 reviews
2
21 reviews
1
2 reviews

How would you compare Amazon vs Williams Sonoma?

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debralyn_62
#1371882

I would choose Amazon any day over Williams Sonoma. Why?

Becuase of the ease and dependability of Amazon's streamlined return process.

It has been a real significant hassle returning items to Williams and Sonoma. And, it's not worth the amount of time and hassle I have had.

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