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Amazon

2.2
?

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  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2099 TOTAL REVIEWS
Rank
41 out of 445
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    89
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    29%
Top Products and Services
2.9
202 reviews
2.4
198 reviews
2.5
189 reviews

Williams Sonoma

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1.7
?

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  • 2 ISSUES RESOLVED
  • 13 COMPANY RESPONSES
  • 143 TOTAL REVIEWS
Rank
466 out of 4477
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    06:16
  • ISSUES RESOLVED
    25%
Top Products and Services
1.6
36 reviews
2
22 reviews
1
2 reviews

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debralyn_62
#1371882

I would choose Amazon any day over Williams Sonoma. Why?

Becuase of the ease and dependability of Amazon's streamlined return process.

It has been a real significant hassle returning items to Williams and Sonoma. And, it's not worth the amount of time and hassle I have had.

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