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Amazon
Williams Sonoma
i
Amazon

Amazon

2.2
?

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  • 31 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2167 TOTAL REVIEWS
Rank
40 out of 461
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    99
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    26%
Top Products and Services
2.8
210 reviews
2.3
199 reviews
2.5
196 reviews
Williams Sonoma

Williams Sonoma

Has verified representatives
1.7
?

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  • 2 ISSUES RESOLVED
  • 13 COMPANY RESPONSES
  • 145 TOTAL REVIEWS
Rank
32 out of 251
in Kitchen and Cooking category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    05:38
  • ISSUES RESOLVED
    20%
Top Products and Services
1.7
37 reviews
2
22 reviews
1
2 reviews

How would you compare Amazon vs Williams Sonoma?

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debralyn_62
#1371882

I would choose Amazon any day over Williams Sonoma. Why?

Becuase of the ease and dependability of Amazon's streamlined return process.

It has been a real significant hassle returning items to Williams and Sonoma. And, it's not worth the amount of time and hassle I have had.

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