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Amazon
Williams Sonoma

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2270 TOTAL REVIEWS
Rank
39 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    113
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
221 reviews
2.3
206 reviews
2.5
205 reviews
Williams Sonoma

Williams Sonoma

Has verified representatives
1.7
  • 2 ISSUES RESOLVED
  • 13 COMPANY RESPONSES
  • 145 TOTAL REVIEWS
Rank
31 out of 254
in Kitchen and Cooking category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    17
  • SUCCESSFUL
    53%
  • AVG CALL DURATION
    05:38
  • ISSUES RESOLVED
    20%
Top Products and Services
1.6
36 reviews
2
22 reviews
1
3 reviews

How would you compare Amazon vs Williams Sonoma?

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debralyn_62
#1371882

I would choose Amazon any day over Williams Sonoma. Why?

Becuase of the ease and dependability of Amazon's streamlined return process.

It has been a real significant hassle returning items to Williams and Sonoma. And, it's not worth the amount of time and hassle I have had.

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