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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1288 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Whole Latte Love

Appliances and Electronics
Has verified representatives
  • 1 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $15.8K CLAIMED LOSSES
  • $546 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product offering 3
  • Pricing 2
  • Machine worked well until yesterday 1

Customers don't like

  • Customer support5
  • Incompetent customer service3
  • Failure to reply2
  • Incompetent product service1
  • Overall customer support with multiple probelms1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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