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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1416 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Westside Wholesale

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $40.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Competitive pricing 6
  • Wide item selection 3
  • Website 2
  • That they actually processed my refund 1
  • Paid attention to my complaint 1

Customers don't like

  • Return policies2
  • Poor communication2
  • Customer service2
  • That i did not order last weeks1
  • Refund not processed1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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