PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Weathertech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Weathertech

Amazon and Weathertech Overview

Total reviews
2518
446
Company responses
0
0
Issues resolved
37
6

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2518 reviews. It is 2072 reviews more than Weathertech received since Aug 25, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Weathertech customer service.

Amazon and Weathertech Consumer Ratings

Rank
34 out of 434 in Auctions and Marketplaces category
52 out of 519 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
No votes
29 in category
Delivery Service
No votes
17 in category
Product or Service Quality
No votes
48 in category

Amazon and Weathertech Rating Details

Exchange, Refund and Cancellation Policy
No votes
1.8 (165 reviews)
Reviewer's quote

Customer support told me that if I returned the item and purchased it again (at the normal price), that they would provide the discount via a refund after it arrived if I contacted them again. So I followed instructions, and returned the first item and purchased another (exchange option was not...

Krieger0311

...I'm waiting for my refund. Then when you call them your on hold at least an hour. Today I was 157 calller waiting...

Adrienne R
Delivery Service
No votes
2.7 (87 reviews)
Reviewer's quote

...They started using their own delivery service (Amazon Logistics) that they can't track. I've called customer service and they can't contact the warehouse or make sure that it will be delivered. The scheduled delivery time frame just comes and passes...

PissedConsumer1733044

If you purchase a product and send them an email, just know they don't monitor their customer service email and won't respond to you. You can call their phone number and they will tell you that you're 200 in line. You then wait 45 minutes to be disconnected and placed back into their non-existent...

James W
Product or Service Quality
No votes
1.8 (216 reviews)
Reviewer's quote

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G

...00 item, no responce, spoke with other people who are also discusted with them, you call and your customer # 245, they expect you to wait, rumor has it they going out of business, not sure but with this type of service they should..

PissedConsumer1768188

Amazon and Weathertech Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Quick delivery
  • Ease of install
  • Good product
  • Overall craftsmanship
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Customer service
  • Will never purchase your products again
  • Poor customer service

Amazon and Weathertech Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

Bought them and the drivers side fits fine. The passengers side doesn't come close. Email customer service. It took...

Amazon and Weathertech Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Received this disappointing inferior quality product which didn't fit properly or, lock into place and, I was sold by...

Amazon and Weathertech Latest Reviews

Recent published reviews
5

He transferred me to UPS and they updated the address but theyre going to prolong it one day so Ill get the stuff on...

Read all 2518 reviews
1

They don't support their customers. If you purchase a product and send them an email, just know they don't monitor their...

Read all 446 reviews

Amazon and Weathertech Products and Services

Most reviewed product and services
  • Amazon Shipping Service (255 reviews)
  • Amazon Customer Care (228 reviews)
  • Amazon Account (226 reviews)
  • Weathertech Auto Floor Mat (156 reviews)
  • Weathertech Floor Liner (34 reviews)
  • Weathertech Customer Care (31 reviews)