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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1227 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Weapons Universe

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Pricing 1

Customers don't like

  • Failure to deliver7
  • No communication skills6
  • Not getting one simple order4
  • Lied to3
  • Order processing customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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