Wayfair vs Amazon
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wayfair and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Wayfair and Amazon Overview
| Total reviews | 2002 | 7833 |
| Company responses | 0 | 0 |
| Issues resolved | 16 | 67 |
Wayfair and Amazon Consumer Ratings
Wayfair and Amazon Rating Details
Wayfair and Amazon Pros and Cons
- Customer service
- Completely careless customer service agent
- Dissatisfied
- I really love amazon and this time i was truly disappointed
- I have used amazon many many times
- Product selection
- Customer service
- Delivery
- Delivery service
- Poor customer service
- Unhelpful customer service
- No manager follow up
Wayfair and Amazon Most Positive Reviews
IVE ORDERED FROM HERE MANY TIMES AND ALWAYS GOT FAST GREAT SERVICE...THEY HAVE THEEE BEST GUEST SERVICE IN MY...
It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...
they have resolved every issue I had with them! when my order didnt show up they promptly sent me a replacement order...
In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...
Wayfair and Amazon Most Critical Reviews
"Horrible customer service and product quality. Ordered a leather office chair and received a vinyl chair instead. After...
Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...
Coupon code was entered for an item being purchase.
Their billing system accepted code and order - no issues whatsoever....
Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...
Wayfair and Amazon Latest Reviews
ive been calling and stayed on the phone for at least an hour and still no one came through
I have ordered 5 bed sheets ( 4 double bed and 1 single bed) on 27-09-2020 , order no 404-026****-915****. The order...
This was not a pissed customer call- I'm not sure how it was flagged as such. I needed to cancel my order because the...
I didn't get my refund kindly refund my money
Wayfair and Amazon Products and Services
- Wayfair Shipping Service (163 reviews)
- Wayfair Credit Card (47 reviews)
- Wayfair Commercial (32 reviews)
- Amazon Shipping Service (542 reviews)
- Amazon Prime Membership (337 reviews)
- Amazon Delivery Service (262 reviews)
Hands down. Amazon.
For ease of ordering and fast delivery.Great customer service.No comparison to Wayfair. System issues.
Poor customer service. Buyer beware.
How would you compare Wayfair vs Amazon?
Both great Cust service
Product or Service Quality
SAme
I have something else to compare
Price are not better at amazon
Wayfair is beyond better than Amazon when it comes to customer service. Friendly, knowledgable and I can understand them. They are not outsourced to another country.
Product or Service Quality
Wayfair and Amazon tend to offer similar quality but Wayfair doesn't have the China knock off issues that Amazon has.
Wayfair has much higher prices than Amazon. This is why they can offer free shipping because it is hidden in the price.