Amazon vs Wayfair
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Wayfair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Amazon and Wayfair Overview
Total reviews | 76349 | 9810 |
Company responses | 0 | 0 |
Issues resolved | 878 | 150 |
Amazon and Wayfair Consumer Ratings
Amazon and Wayfair Rating Details
Amazon and Wayfair Pros and Cons
- Convenience
- Fast delivery
- Convenient
- Customer service
- Dissatisfied
- Price
- Poor customer service
- Customer service
- No customer service
- Customer service
- Poor customer service
- Delivery
Amazon and Wayfair Most Positive Reviews
No return on this third party seller. Purchased Mother's of the groom three piece pant set the pant fit perfectly but...
Had an issue with product. They are sending parts to repair. Easy to work with. Competent people working in customer...
Im not really complaining, just want to return one pair of those sneaker. Since I only ordered one pair instead of two...
Hubby did not care for the curtains so we will return them, he likes lace, and I like print, but I will go along with...
Amazon and Wayfair Most Critical Reviews
I had a scheduled pick up for a large item return for today 2pm-6pm. I was told someone needed to be home. I waited arou...
This is the worst website to order furniture from. Been waiting two months for parts that werent in my deliver. They...
Amazon and Wayfair Latest Reviews
My package says its in my city and is out for delivery, but after 3 days I do not have it. Puts says it may be lost and...
i didn't spent $222.59 on february 25th and can't figure out what item it might be or what is going on with my account
Amazon withdrew money from my account without my Authorization and I need answers as to why this is happening.
I was missing the bottom glass and hardware for the glass to my light. First call, very friendly and I received the bott...
Hands down. Amazon.
For ease of ordering and fast delivery.Great customer service.No comparison to Wayfair. System issues.
Poor customer service. Buyer beware.
How would you compare Amazon vs Wayfair?
Both great Cust service
Product or Service Quality
SAme
I have something else to compare
Price are not better at amazon
Wayfair is beyond better than Amazon when it comes to customer service. Friendly, knowledgable and I can understand them. They are not outsourced to another country.
Product or Service Quality
Wayfair and Amazon tend to offer similar quality but Wayfair doesn't have the China knock off issues that Amazon has.
Wayfair has much higher prices than Amazon. This is why they can offer free shipping because it is hidden in the price.