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Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2009 TOTAL REVIEWS
Rank
37 out of 403
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    78
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:53
  • ISSUES RESOLVED
    27%
Top Products and Services
2.4
192 reviews
2.9
191 reviews
2.5
176 reviews

Wayfair

2.1
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 819 TOTAL REVIEWS
Rank
163 out of 1874
in Furniture and Decor category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1769
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    04:55
  • ISSUES RESOLVED
    48%
Top Products and Services
2.8
103 reviews
2.5
90 reviews
2.4
34 reviews

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Anonymous
#1546589

Wayfair has been a total let down

Anonymous
#1512798

Hands down. Amazon.

For ease of ordering and fast delivery.Great customer service.No comparison to Wayfair. System issues.

Poor customer service. Buyer beware.

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