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Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1904 TOTAL REVIEWS
Rank
28 out of 335
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    42
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    44%
Top Products and Services
2.4
185 reviews
2.8
167 reviews
2.6
159 reviews

Wayfair

2.0
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 744 TOTAL REVIEWS
Rank
177 out of 1768
in Furniture and Decor category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1083
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:57
  • ISSUES RESOLVED
    44%
Top Products and Services
2.6
73 reviews
2.5
54 reviews
2.6
26 reviews

How do you compare Amazon vs Wayfair?

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Anonymous
#1546589

Wayfair has been a total let down

Anonymous
#1512798

Hands down. Amazon.

For ease of ordering and fast delivery.Great customer service.No comparison to Wayfair. System issues.

Poor customer service. Buyer beware.

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