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Amazon

2.2
?

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  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2099 TOTAL REVIEWS
Rank
41 out of 446
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    89
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    29%
Top Products and Services
2.9
202 reviews
2.4
198 reviews
2.5
189 reviews

Wayfair

2.1
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 891 TOTAL REVIEWS
Rank
173 out of 2026
in Furniture and Decor category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    2456
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    04:53
  • ISSUES RESOLVED
    51%
Top Products and Services
2.9
126 reviews
2.5
107 reviews
2.4
41 reviews

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Anonymous
#1687763

Wayfair has much higher prices than Amazon. This is why they can offer free shipping because it is hidden in the price.

Anonymous
#1546589

Wayfair has been a total let down

Anonymous
#1512798

Hands down. Amazon.

For ease of ordering and fast delivery.Great customer service.No comparison to Wayfair. System issues.

Poor customer service. Buyer beware.

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