PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WalMart and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WalMart
2.2
Amazon
2.2
WalMart
Amazon

WalMart and Amazon Overview

Total reviews 9931 8799
Company responses 1 0
Issues resolved 89 72

WalMart and Amazon Consumer Ratings

Rank
70 out of 335 in Supermarkets and Malls category
50 out of 334 in Auctions and Marketplaces category
Customer service
59 in category
44 in category
Website
54 in category
42 in category
Exchange, Refund and Cancellation Policy
46 in category
27 in category
Product or Service Quality
59 in category
27 in category

WalMart and Amazon Rating Details

Customer service
1.6 (3305 reviews)
1.8 (2780 reviews)
Reviewer's quote

A customer service agent sent me: Beverly Houser bhouser55@***. com 682-803-**** I have lost the email she Annaliese) sent me with regards to a Pioneer Woman plastic ware set, which was inferior The people at Pioneer Woman contacted you about a full refund for the set. By the time I tried to return...

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...And the customer service rep. She was very nice and polite..

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Website
2.3 (2888 reviews)
2.6 (2257 reviews)
Reviewer's quote

But now these SAME systems are being sold through 3rd party retailers on Walmarts website for double the cost or even triple! They really need to work on a system (like maybe using captcha at checkout) to weed out all the bots these 3rd parties are bragging about using to grab all these high ticket...

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...00 item from their website www. tacticon. com...

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Exchange, Refund and Cancellation Policy
2.2 (2714 reviews)
2.2 (2266 reviews)
Reviewer's quote

...Now awaiting refund..

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...Oh you cannot its our policy no refunds until if we can see if its delivered. I am the customer why is it always they call the shots. They are like a dictatorship Hitler reincarnated...

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Product or Service Quality
2.1 (2688 reviews)
2.4 (2179 reviews)
Reviewer's quote

...Never order from this place if you have to return a item that doesn't work for you!! Poor Customer service..

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...I am very satisfied with her customer service..

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WalMart and Amazon Pros and Cons

Pros
  • Prices
  • Location
  • Price
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Customer service
  • Service
  • Management
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

WalMart and Amazon Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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WalMart and Amazon Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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WalMart and Amazon Latest Reviews

Recent published reviews
No votes

I have dealt with the WalMart Pharmacy on South Blue Angel Pkwy. In Pensacola, Florida for 2 1/2
years &;; before thi...

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No votes

I no longer have the number 704437****
And I can't not log into my account, I haven't been able to for months and I keep...

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No votes

Dear Sir / Madam,
I am writing to you to raise an issue about: Online items havent been shipped.
The issue that I have exp...

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5

Sorry I didn't quite understand the charges on my bill everything ok now. Thank you for taking care of me much...

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WalMart and Amazon Products and Services

Most reviewed product and services
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (342 reviews)
  • Amazon Shipping Service (575 reviews)
  • Amazon Prime Membership (346 reviews)
  • Amazon Delivery Service (279 reviews)