Walmart vs Amazon
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walmart and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Walmart and Amazon Overview
Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8441 reviews. It is 5923 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Walmart customer support team and Amazon customer service.
Walmart and Amazon Consumer Ratings
Walmart and Amazon Rating Details
Walmart and Amazon Pros and Cons
- Prices
- Location
- Convenience
- Product selection
- Ease of checkout
- Quick delivery
- Customer service
- Service
- Management
- Poor customer service
- Customer service
- No manager follow up
Walmart and Amazon Most Positive Reviews
Walmart and Amazon Most Critical Reviews
Walmart and Amazon Latest Reviews
Walmart and Amazon Products and Services
- Walmart Customer Care (735 reviews)
- Walmart Manager (544 reviews)
- Walmart Cashier (428 reviews)
- Amazon Shipping Service (255 reviews)
- Amazon Customer Care (228 reviews)
- Amazon Account (226 reviews)
amazon has been great. You don't like the product no matter what the reason.
You get an immediate full return even before you mail back the product. Walmart third party charges a restocking fee and you pay for return shipping.
Now who would you purchase from ??? Moondogie
In my opinion Amazon customer service is 100% better than Walmart. They seem to be professional and really want to resolve issues.
Iv'e had a few issues and they were resolved the same day. Walmart on the other hand it has been over 2 months and no one from the store has called me to resolve an issue.
Next time E-Mail Walmart CEO Doug.McMillian@Wal-Mart.Com You will be contacted. Moondogie
I've been a customer of both for many years. Amazon was the price leader until recently when Walmart seems to be price matching.
Amazon has the wider selection plus one day delivery of many items since I live in an Amazon Logistics area. Walmart also has their Savings Catcher program where local price differences are refunded. Excluding actual grocery stores - Walmart is where I purchase groceries or immediately needed items.
My purchases on Amazon continue to rise due to a larger selection plus one or two day Prime delivery. Not everyone has Prime but since we stream everything (cut the cord) it offsets the Prime membership cost.
How would you compare Walmart vs Amazon?
Go with Walmart if you prefer to speak with someone that is able to reply with other than a scripted response.
Product or Service Quality
Amazon is ok as long as you you have a simple request. They are horrible in dealing with anything that falls outside of a straightforward service request. With Walmart you can at least speak with somebody empowered to respond.
Walmart as amazon has no phone number
Product or Service Quality
Same though amazon had lots of counterfeit s
I have something else to compare
Amazon treats its non prime customers like crap; Jeff bezos won’t be happy till he’s crowned emperor
FAST SHIPPING. GOOD PRODUCTS, BUT CONSTANTLY OUT OF STOCK ONLINE..
Product or Service Quality
FAIR
I have something else to compare
AMAZON MAKES YOU PAY FOR FAST FREE SHIPPING UNLESS YOU JOIN PRIME, WHICH IS HARD TO DO WITH A MONTHLY CHARGE FOR SENIORS ON VERY FIXED INCOMES..