Walmart vs Amazon
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Walmart
Amazon
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Walmart
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- 71 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 8187 TOTAL REVIEWS
Rank
49 out of 611
in Supermarkets and Malls category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS252
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SUCCESSFUL42%
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AVG CALL DURATION01:17
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ISSUES RESOLVED30%
Top Products and Services
Amazon
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- 34 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2273 TOTAL REVIEWS
Rank
40 out of 456
in Auctions and Marketplaces category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS114
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SUCCESSFUL68%
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AVG CALL DURATION05:21
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ISSUES RESOLVED29%
Top Products and Services
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Top Rated Walmart Reviews
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NEVER EVER AGAIN- If item sold by "Tasharina Corp" stay far AWAY! Walmart reveiw
Not only did it take 26 days to receive, the "night vision binoculars" were cheap cheezy with a little flashlight! No night vision capability AT ALL....
Walmart Savings Catcher Hacked
I have been entering my receipts from Walmart on Savings Catcher App, now the app has been hacked and some lowlife has redeemed all of the rewards...
Walmart's "Savings Catcher" Scam
Ever played the Walmart Savings Catcher Game.....try it...you will be amazed and amused all at the same time.....you file your receipt on line by...
Walmart - Savings Catcher receipts disappeared
I had scanned several receipts into my phone - about $40.00 in savings. When I went to log in to cash them out, it said I had no such receipts...
Top Rated Amazon Reviews
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I was charged a Prime Amazon membership for $ 99.00 on May 15th 2014 without my consent.
As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delive...
Amazon - All my reviews deleted
I have been an amazon customer since 2008 and have purchased many thousands items and have written just as many reviews of 4 stars or more. Those...
Beware of trying to submit a negative experience review if AMAZON IS THE SELLER - They won't allow it!
I've spent thousands of dollars on Amazon over the years. I have never had any reviews rejected until now. I was able to put negative PRODUCT...
Amazon - AMZL shipping is the WORST
I've complained many times about Amazon's shipping service, it's the worst in the industry. I demanded that Amazon only use USPS or UPS for my...
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How would you compare Walmart vs Amazon?
FAST SHIPPING. GOOD PRODUCTS, BUT CONSTANTLY OUT OF STOCK ONLINE..
Product or Service Quality
FAIR
I have something else to compare
AMAZON MAKES YOU PAY FOR FAST FREE SHIPPING UNLESS YOU JOIN PRIME, WHICH IS HARD TO DO WITH A MONTHLY CHARGE FOR SENIORS ON VERY FIXED INCOMES..
I shop on Amazon all the time and am confident the product will be good or Amazon will make the transaction good. Have had to return some things or get a replacement but Amazon has Always satisfied.
About Walmart, let's just say they don't care about their customers! So I'm one less customer!
amazon has been great. You don't like the product no matter what the reason.
You get an immediate full return even before you mail back the product. Walmart third party charges a restocking fee and you pay for return shipping.
Now who would you purchase from ??? Moondogie
In my opinion Amazon customer service is 100% better than Walmart. They seem to be professional and really want to resolve issues.
Iv'e had a few issues and they were resolved the same day. Walmart on the other hand it has been over 2 months and no one from the store has called me to resolve an issue.
Next time E-Mail Walmart CEO Doug.McMillian@Wal-Mart.Com You will be contacted. Moondogie
I've been a customer of both for many years. Amazon was the price leader until recently when Walmart seems to be price matching.
Amazon has the wider selection plus one day delivery of many items since I live in an Amazon Logistics area. Walmart also has their Savings Catcher program where local price differences are refunded. Excluding actual grocery stores - Walmart is where I purchase groceries or immediately needed items.
My purchases on Amazon continue to rise due to a larger selection plus one or two day Prime delivery. Not everyone has Prime but since we stream everything (cut the cord) it offsets the Prime membership cost.
Next time E-Mail Walmart CEO if you have any issues. Doug.McMillian@Wal-Mart.Com You will be contacted. Moondogie
Hey order on line and try to return your purchase. You will pay a restocking charge plus shipping.
Amazon what ever reason you get a mailing label from them and a refund even before the purchase get's back to them.
Who are you kidding. Moondogie
Amazon has gotten so big and made so much money, they no longer care about the very people that made them successful, the customer. Arrogance and pride come before the fall!
Next time E-Mail Walmart CEO As of 2019 I haven't had any issues returning product. Doug.McMillian@Wal-Mart.Com You will be contacted. Moondogie
Hey order on line and try to return your purchase. You will pay a restocking charge plus shipping.
Amazon what ever reason you get a mailing label from them and a refund even before the purchase get's back to them.
Who are you kidding. Moondogie
How would you compare Amazon vs Walmart?Previously I would of stated Walmart could not compare with Amazon but Walmart has now made a concerted effort to compete and as a result I believe they have bridged the gap. Amazon has gotten so big and made so much money, they no longer care about the very people that made them successful, the customer.
Next time E-Mail Walmart CEO That might be true wait till you want to return something you have to contact the CEO to get anyone to help. Doug.McMillian@Wal-Mart.Com You will be contacted. Moondogie