PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walmart and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walmart
Amazon

Walmart and Amazon Overview

Total reviews
8311
2377
Company responses
1
0
Issues resolved
72
34

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8311 reviews. It is 5934 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Walmart customer support team and Amazon customer service.

Walmart and Amazon Consumer Ratings

Rank
53 out of 614 in Supermarkets and Malls category
42 out of 469 in Auctions and Marketplaces category
Customer service
56 in category
No votes
Website
45 in category
No votes
Exchange, Refund and Cancellation Policy
33 in category
No votes

Walmart and Amazon Rating Details

Customer service
1.6 (2610 reviews)
No votes
Reviewer's quote

...I want to continue to be a loyal customer but I do believe I am owed compensation for this product. It was gain flings sunrise laundry detergent pacs 96 count $21. 44 before tax I live in California but I understand that you don't control that so I am not looking for reimbursement for that...

Addisynn

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167
Website
2.4 (2337 reviews)
No votes
Reviewer's quote

website are bad, bad attitude by employees..

PissedConsumer1701226

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C
Exchange, Refund and Cancellation Policy
2.3 (2160 reviews)
No votes
Reviewer's quote

...I took it back and explained that this one was faulty, but Demetris Kelly told me that it was their policy not to take returned. I explained that there was no sign up saying that this product has a no return policy. If it had I would not have bought it...

Arora

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

Walmart and Amazon Pros and Cons

Pros
  • Prices
  • Location
  • Convenience
  • Product selection
  • Ease of checkout
  • Most of their products
Cons
  • Customer service
  • Service
  • Management
  • Poor customer service
  • Customer service
  • No manager follow up

Walmart and Amazon Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Walmart and Amazon Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Walmart and Amazon Latest Reviews

Recent published reviews
1.4

I bought a printer cartridge and it did not work and I took it back. Then they said It had a no return policy. There sho...

Read all 8311 reviews
1.8

Purchased items on my credit card returned all items and they give me a gift card.Did not even ask if I wanted a gift...

Read all 2377 reviews

Walmart and Amazon Products and Services

Most reviewed product and services
  • Walmart Customer Care (717 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)