PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WalMart and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WalMart
Amazon

WalMart and Amazon Overview

Total reviews 9502 7818
Company responses 1 0
Issues resolved 85 67

WalMart and Amazon Consumer Ratings

Rank
67 out of 344 in Supermarkets and Malls category
43 out of 324 in Auctions and Marketplaces category
Customer service
54 in category
39 in category
Website
50 in category
37 in category
Exchange, Refund and Cancellation Policy
42 in category
26 in category
Product or Service Quality
51 in category
29 in category

WalMart and Amazon Rating Details

Customer service
1.6 (3129 reviews)
1.7 (2499 reviews)
Reviewer's quote

"Use the mobile app to save your receipt"? Customer service Rep. grabbed phone from my hand when presented for them to scan TC barcode. "We are happy to help"? When I asked for a manager I was ganged up on by 3 employees talking over me and generally shooing me away contradicting everything this...

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...when I reach out to the customer service agent regarding this they said SORRY to me but there is no resolution given by them. the resolution they said you can reorder it. Now that product price is Rs...

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Website
2.4 (2739 reviews)
2.6 (2030 reviews)
Reviewer's quote

...I could not find a phone number to customer service on their website. It is much easier to resolve an issue in the store than it is online..

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...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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Exchange, Refund and Cancellation Policy
2.3 (2569 reviews)
2.2 (2028 reviews)
Reviewer's quote

...At first they said they was going to refund my money and then they was going to send me a new tv. Phillips said that its not there fault they it was FedEx fault. My son Dustin Murdock talked to a lot of people youre employee and the ones at FedEx...

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...The unit did not work as advertised and I requested a return and refund from the seller. Instead of applying the refund back to the credit card I used for the purchase, without asking me they issued the return in the form of an Amazon Gift Card for $200. 08...

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Product or Service Quality
2.1 (2541 reviews)
2.4 (1954 reviews)
Reviewer's quote

I try not to go to this location but sometimes I don't have any other options,at least 3 of my visits out of every month I experienced bad services! One incident I was followed around by a man who made my shopping experience very uncomfortable especially because I had my then 4 year old little girl...

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OI returned my product ID-408545****990**** Date-14. 10 2020. But unfortunately till today my problem has not solved...

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WalMart and Amazon Pros and Cons

Pros
  • Prices
  • Location
  • Price
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Service
  • Management
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

WalMart and Amazon Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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WalMart and Amazon Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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WalMart and Amazon Latest Reviews

Recent published reviews
2

Won't let me register my protection plan. I got robbed. Don't shop Walmart.

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No votes

Hi, I order 22kt gold baby bangle for gifting purpose through amazon and my relative got delivered on 15th March 2019...

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No votes

They show items delivered on the web site. No items have been delivered

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1.7

OI returned my product ID-408545****990**** Date-14.10
2020.But unfortunately till today my problem has not solved.so ple...

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WalMart and Amazon Products and Services

Most reviewed product and services
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (337 reviews)
  • Amazon Shipping Service (542 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (259 reviews)