PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Walmart

Amazon and Walmart Overview

Total reviews
2497
8425
Company responses
0
1
Issues resolved
37
78

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8425 reviews. It is 5928 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Walmart customer service.

Amazon and Walmart Consumer Ratings

Rank
35 out of 430 in Auctions and Marketplaces category
56 out of 482 in Supermarkets and Malls category
Customer service
No votes
55 in category
Exchange, Refund and Cancellation Policy
No votes
32 in category
Website
No votes
47 in category

Amazon and Walmart Rating Details

Customer service
No votes
1.6 (2672 reviews)
Reviewer's quote

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna

I have emails to prove I went too corporate to complain and that 1 of the customer service complaint people Chris, tried to help me and even he could not get it done for me. I called every Walmart in my location begging them to please take my bed because I had no where to take it to and they were...

Jilliann
Exchange, Refund and Cancellation Policy
No votes
2.3 (2210 reviews)
Reviewer's quote

...if and when things go wrong they sort the problem out there and then no squabbles about exchange or Refunds. That's probably why they are so successful, and will go on for years to come. I would recommend them to anyone...

Patricia B

Prior to receipt of the product a refund was requested as the gift recipient did not desire this particular tablet. Item was returned in store on 12/16/19, whereupon on that same day a confirmation email was sent to my main email address that all items would be refunded shortly and we were told by...

Veronica P
Website
No votes
2.4 (2387 reviews)
Reviewer's quote

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N

...The bottom of the computer directs you to a website for more information about the computer. That took me to the walmart site trying to sell me stuff. I searched high and low for any way to contact them for answers to my questions...

Kamylah

Amazon and Walmart Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Prices
  • Location
  • Convenience
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Customer service
  • Service
  • Management

Amazon and Walmart Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Amazon and Walmart Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Amazon and Walmart Latest Reviews

Recent published reviews
1

Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account....

Read all 2497 reviews

Just sick of being treated like a thief.
Facial recognition cameras and video surveillance at every aisle.
Automotive ligh...

Read all 8425 reviews

Amazon and Walmart Products and Services

Most reviewed product and services
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (225 reviews)
  • Amazon Account (225 reviews)
  • Walmart Customer Care (732 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (428 reviews)