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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1251 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Walmart

Supermarkets and Malls
  • 50 ISSUES RESOLVED
  • 5946 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 27
  • To never shop at walmart again 9
  • Selection 7
  • Location 6
  • Product when it worked 6

Customers don't like

  • Customer service133
  • Service56
  • Management42
  • Long waits40
  • Lack of stock32
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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