PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
WalMart

Amazon and WalMart Overview

Total reviews
5011
8910
Company responses
0
1
Issues resolved
48
82

Amazon and WalMart Consumer Ratings

Rank
39 out of 300 in Auctions and Marketplaces category
61 out of 320 in Supermarkets and Malls category
Customer service
37 in category
64 in category
Website
35 in category
54 in category
Exchange, Refund and Cancellation Policy
21 in category
37 in category
Product or Service Quality
31 in category
54 in category

Amazon and WalMart Rating Details

Customer service
1.7 (1693 reviews)
1.6 (2875 reviews)
Reviewer's quote

Customer service not support :dead: Not contact..

Read full review

...Suggested I call their customer service number and they might let me return them online. There was a 31 min. wait to talk to customer service on the phone, so I hung up...

Read full review
Website
2.6 (1413 reviews)
2.4 (2553 reviews)
Reviewer's quote

...On your my orders page on your website, it said the package was delivered to the mailroom. This is a private residence. There is no mailroom...

Read full review

...Due to the Pandemic, I was unable to get in touch with the insurance company online, because their website is down. I tried calling, but was warned of extended wait times!!! It is now May 18, 2020. I finally reached a representative on the phone...

Read full review
Exchange, Refund and Cancellation Policy
2.2 (1397 reviews)
2.3 (2378 reviews)
Reviewer's quote

...And she kept telling me that I cant get a refund until shes able to mark the order as lost/missing but my order isnt lost. Its just not being delivered and I no longer need it. Im a big amazon user and Ive been ordering many items but they all arrive a month later than the expected date...

Read full review

...The cancellation policy is up and until the item ships with a link to contact the third party seller, Wholesale Values in Boca Raton, FL. The phone number listed no one answers and has no voice mail. I sent 6 emails thru the Walmart email site and so glad I did...

Read full review
Product or Service Quality
2.3 (1327 reviews)
2.1 (2333 reviews)
Reviewer's quote

I have ordered a pack of 7 panties of women but only got 2 which is of poor quality and small size. I am totally disappointed with your service..

Read full review

Problems with phones and service it's crazy and stupid and you can't fix neether one..

Read full review

Amazon and WalMart Pros and Cons

Pros
  • Product selection
  • I have used amazon many many times
  • I really love amazon and this time i was truly disappointed
  • Prices
  • Location
  • Convenience
Cons
  • Poor customer service
  • Customer service
  • Horrible customer service
  • Customer service
  • Service
  • Management

Amazon and WalMart Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Read full review
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Read full review
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

Read full review
5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

Read full review

Amazon and WalMart Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Read full review
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Read full review
1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

Read full review
1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

Read full review

Amazon and WalMart Latest Reviews

Recent published reviews
No votes

I dont use my card to order anything.

Read full review
No votes

Walmart send my order to another house it Not I write my address right, the delivery driver i guess was in rush to done...

Read full review
3.3

Spark sandal man and spark slippers man Yes

Read full review
1

Problems with phones and service it's crazy and stupid and you can't fix neether one

Read full review

Amazon and WalMart Products and Services

Most reviewed product and services
  • Amazon Shipping Service (366 reviews)
  • Amazon Customer Care (321 reviews)
  • Amazon Account (312 reviews)
  • Walmart Customer Care (787 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)