PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
WalMart

Amazon and WalMart Overview

Total reviews 7430 9394
Company responses 0 1
Issues resolved 64 84

Amazon and WalMart Consumer Ratings

Rank
44 out of 317 in Auctions and Marketplaces category
64 out of 333 in Supermarkets and Malls category
Customer service
44 in category
58 in category
Website
39 in category
49 in category
Exchange, Refund and Cancellation Policy
28 in category
42 in category
Product or Service Quality
33 in category
54 in category

Amazon and WalMart Rating Details

Customer service
1.7 (2373 reviews)
1.6 (3086 reviews)
Reviewer's quote

...will automatically get a GIFT CARD!!! That can only be used at Amazon! When you try to complain you must go to the world wide web and search for the Amazon Customer Service phone number! The Amazon website has an automated web chat that is useless! I want my money Back! Not...

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...I waited the 24 hours before I contacted Walmart customer service and these people were of very little help. They reordered what I could get delivered of my remaining items but they will not arrive before the 19th. My dog food could not be reordered and my dog is totally without...

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Website
2.6 (1937 reviews)
2.4 (2697 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Cannot order online I have repeatedly contacted them online and in person. I have done all they suggest and more-no help. I have deleted cookies, cache, ext contacted my provider-done all I can do no help. Walmart claims to have no knowledge how to fix-you would think they might have 1 person able...

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Exchange, Refund and Cancellation Policy
2.2 (1932 reviews)
2.3 (2528 reviews)
Reviewer's quote

I bought two pairs of curtains on Amazon that sells to ROSE HOME fashion, I returned the curtains and did not receive information about my refund, I contacted Amazon, and they gave me credit on the website, I said I did not want credit I wanted my money back, they refused to return it. I had made a...

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...Its so wrong! Im so disappointed! Ill be cancelling my app, and my credit card with Walmart as soon as I get my refund!!!!..

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Product or Service Quality
2.4 (1858 reviews)
2.1 (2501 reviews)
Reviewer's quote

Amazon service is pathetic and really is a joke!..

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No complaint!!!!! I want to recognize several employees for their assistance and generosity, friendly and helpful service. I am praising their service at the Dade City, Fl. store...

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Amazon and WalMart Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Prices
  • Location
  • Convenience
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • Service
  • Management

Amazon and WalMart Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Amazon and WalMart Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Amazon and WalMart Latest Reviews

Recent published reviews
No votes

I didn't get my order yet and u r showing that it was ordered yesterday at 11:45a.m.

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1

Placed an online order and was expecting my order at 2:11 PM. I was guaranteed my 3 agents at three different times...

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No votes

I didn't get my order yet and u r showing that it was delivered yesterday at 11:45 a.m.

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No votes

I bought steam gift card $100 each but its does not work ...i need to my money back or load money and look what happened...

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Amazon and WalMart Products and Services

Most reviewed product and services
  • Amazon Shipping Service (527 reviews)
  • Amazon Customer Care (425 reviews)
  • Amazon Account (371 reviews)
  • Walmart Customer Care (837 reviews)
  • Walmart Manager (547 reviews)
  • Walmart Cashier (434 reviews)