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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1714 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Videostripe

Telecommunications
  • 11 ISSUES RESOLVED
  • 301 TOTAL REVIEWS
  • $21.7K CLAIMED LOSSES
  • $223 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Way they abused me 3
  • That my bank is fighting this for me 3
  • Easy cancellation 2
  • Fghfgh 1
  • Cancelled for me 1

Customers don't like

  • Unauthorised payment14
  • Fraudulent charge11
  • Unauthorised transaction8
  • Bad customer service7
  • Videostripe4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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