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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Videostripe

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 271 COMPANY RESPONSES
  • 274 TOTAL REVIEWS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That my bank is fighting this for me 3
  • Way they abused me 3
  • Easy cancellation 2
  • Cancelled for me 1
  • Fghfgh 1

Customers don't like

  • Unauthorised payment14
  • Fraudulent charge10
  • Unauthorised transaction8
  • Videostripe4
  • Waking up and finding money missing from my account2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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