Amazon vs Vca Animal Hospital

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Vca Animal Hospital

Pet Medicine and Veterinary Clinics
  • 0 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Personal care and attention 3
  • Speed of records produced 2
  • Veterinarian 2
  • Willingness to accommodate 1
  • Would highly recommend 1

Customers don't like

  • Unnecessary procedures6
  • Unprofessional comments4
  • Overcharging3
  • Staff unprofessional2
  • Treatment decisions made2

Products by Vca Animal Hospital

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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