PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Trend Times Toys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Trend Times Toys

Amazon and Trend Times Toys Overview

Total reviews 7519 181
Company responses 0 0
Issues resolved 66 0

Amazon and Trend Times Toys Consumer Ratings

Rank
44 out of 318 in Auctions and Marketplaces category
65 out of 278 in Kids' Stores category
Customer service
41 in category
58 in category
Delivery Service
34 in category
22 in category
Exchange, Refund and Cancellation Policy
27 in category
49 in category
Website
39 in category
47 in category

Amazon and Trend Times Toys Rating Details

Customer service
1.7 (2403 reviews)
1.1 (32 reviews)
Reviewer's quote

The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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You can not get ahold of customer service. And I had one person call me and he was very rude to me. Still have not called me...

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Delivery Service
2.2 (1980 reviews)
2.3 (19 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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Besides customer service being very very rude they sent me latches to hold the hood which the latches do the same thing it does not hold the hood the radio I cannot switch it from Chinese music to American music the tires are not rubber and I got phone calls from their employees working out of...

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Exchange, Refund and Cancellation Policy
2.2 (1953 reviews)
1.2 (20 reviews)
Reviewer's quote

...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

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...I emailed to cancel and asked for a full refund to my credit card. I have yet to get a response..

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Website
2.6 (1952 reviews)
1.9 (28 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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(Btw right after I left a negative review on another website, they called to say they will not be able to send me anything to my address, which right now is totally fine) First off i would like to say that this company is very rude, if I could rate them zero stars, I would. It started off awesome,...

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Amazon and Trend Times Toys Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Product i was suppose to receive
  • Price
  • Decent delivery
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • False advertising of product
  • Rudeness

Amazon and Trend Times Toys Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I was very impressed how Trend Times handled my order! It arrived a day late due to weather and carrier delay but after...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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3.4

My name is melanie. I bought my son a bmw x6. I bought this ride on 12/22/2015. I had problems with the company because...

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Amazon and Trend Times Toys Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

They have a video and a pic of a product that is not the product they are selling. Now they are saying/forcing me to buy...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

DO NOT buy from this company. The toys are junk and don't work past a few hours. Save some money and purchase from...

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Amazon and Trend Times Toys Latest Reviews

Recent published reviews
No votes

I have not received any product though my emi is deducted

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2.8

warranty no information phone is disconnected don't do iy

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No votes

I purchased baby toy it is damaged,first day only m trying to reach u people but I am unable to contact,pls refund my...

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1.2

I have tired to call for a long time now I've sent messages with no reply I cant seem to get my issue resolved please...

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Amazon and Trend Times Toys Products and Services

Most reviewed product and services
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (431 reviews)
  • Amazon Account (374 reviews)
  • Trend Times Toys Customer Care (20 reviews)
  • Trend Times Toys Shipping Service (8 reviews)
  • Trend Times Toys Rc Car (1 review)