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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1178 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Toyota

Dealers
  • 1 ISSUES RESOLVED
  • 408 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • I thought i would like the vehicle 3
  • Good service 3
  • Toyota vehicles and service 2
  • Well sun was out 1

Customers don't like

  • Warranty8
  • Attitude6
  • Do not stand by their product3
  • Poor follow up from some service depts3
  • Lack of follow up3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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