PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Touch Of Modern and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Touch Of Modern
Amazon

Touch Of Modern and Amazon Overview

Total reviews 796 7502
Company responses 0 0
Issues resolved 7 66

Touch Of Modern and Amazon Consumer Ratings

Rank
391 out of 3121 in E-commerce category
44 out of 318 in Auctions and Marketplaces category
Customer service
293 in category
43 in category
Website
312 in category
39 in category
Product or Service Quality
324 in category
32 in category
Delivery Service
320 in category
35 in category

Touch Of Modern and Amazon Rating Details

Customer service
1.5 (344 reviews)
1.7 (2399 reviews)
Reviewer's quote

...They take a minimum of 48-72hrs for customer service to even get back through email ONLY. Ive been underwhelmed by their products before. Thought I would give them 1 more chance..

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The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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Website
2.6 (315 reviews)
2.6 (1950 reviews)
Reviewer's quote

...00 and my son didn't get his birthday gift that appeared so special on TOM website. Please do not order from this company..

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I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Product or Service Quality
1.9 (305 reviews)
2.4 (1873 reviews)
Reviewer's quote

They are sucked with customer service support! I ordered something today and noticed something is wrong with my address so tell them to change to new address but keep saying that have to wait business 3 days to answer my questions. they are so such idiots! Im not happy with thier customer service...

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I just finished talking with a costume service rep..

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Delivery Service
1.7 (294 reviews)
2.2 (1976 reviews)
Reviewer's quote

...Let them know customer service is a computer no actual person to talk to. Wow. I expect touch of modern will be a thing of the past soon...

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...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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Touch Of Modern and Amazon Pros and Cons

Pros
  • Product selection
  • Modern design
  • Interesting products
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • There is no customer service
  • Slow delivery
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Touch Of Modern and Amazon Most Positive Reviews

Top rated reviews
5

I read all the on-line reviews moments after pressing the 'complete order' button and figured 'Oh Well, that's $xx.xx do...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I saw a product that was cruel to animals. It was jellyfish sold encased with no way to change the water or feed them....

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Touch Of Modern and Amazon Most Critical Reviews

Lowest rated reviews
1

Ordered a product over $100 on Touch of Modern on September 28th. It is now Nov 14th and still have not received the...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Touch of modern has a Customer Service phone # and e-mail address that are useless. Sending messages gets you no...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Touch Of Modern and Amazon Latest Reviews

Recent published reviews
5

The error in the address was my mistake. I began the submission of being "pissed" in my efforts to notify Touch of Moder...

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No votes

3rd party retailer through marketplace has charged me with purchases or whatever I did not make. Something about a...

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No votes

Received a skull necklace order a lion head

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1

I have an account that I cannot access because of my password. I try to call Amazon numerous times, and they cannot...

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Touch Of Modern and Amazon Products and Services

Most reviewed product and services
  • Touch Of Modern Shipping Service (171 reviews)
  • Touch Of Modern Customer Care (97 reviews)
  • Touch Of Modern Website (37 reviews)
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (431 reviews)
  • Amazon Account (373 reviews)