PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Touch Of Modern as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Touch Of Modern

Amazon and Touch Of Modern Overview

Total reviews
2387
658
Company responses
0
0
Issues resolved
34
7

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2387 reviews. It is 1729 reviews more than Touch Of Modern received since Aug 7, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Touch Of Modern customer service.

Amazon and Touch Of Modern Consumer Ratings

Rank
42 out of 471 in Auctions and Marketplaces category
341 out of 4571 in E-commerce category
Customer service
45 in category
250 in category
Website
38 in category
276 in category
Exchange, Refund and Cancellation Policy
21 in category
233 in category

Amazon and Touch Of Modern Rating Details

Customer service
1.7 (1004 reviews)
1.6 (287 reviews)
Reviewer's quote

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

...when you call for customer Svc assistance they have no live representative to assist!..

Carlos p
Website
2.8 (843 reviews)
2.7 (262 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

Kristin (Touch of Modern), My reply is thanks for the education – I will never order from your website again and will discourage anyone I know from dealing with Touch of Modern. This has been one of the worst online transactions I have ever done, from the painfully slow process of delivery to the...

Dale H
Exchange, Refund and Cancellation Policy
2.3 (838 reviews)
1.6 (244 reviews)
Reviewer's quote

I paid for a new compost bin from Amazon. Inside a new good condition box was a completely smashed box with a damaged bin and a partial return label still attached. Amazon agreed to replace the product and assured me that I would not have to be home for it to be picked up. UPS refuses to pick up...

Catelyn

They give you keypad options and none are relevant to my issue. I stayed on the line and tried the front office, and what do I get?? Voicemail.

Patricia C

Amazon and Touch Of Modern Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Most of their products
  • Modern design
  • Products
  • Product selection
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Customer service
  • Slow delivery
  • Poor quality of product

Amazon and Touch Of Modern Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I read all the on-line reviews moments after pressing the 'complete order' button and figured 'Oh Well, that's $xx.xx do...

Amazon and Touch Of Modern Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Ordered a product over $100 on Touch of Modern on September 28th. It is now Nov 14th and still have not received the...

Amazon and Touch Of Modern Latest Reviews

Recent published reviews

Directions said to scrape off tape covering the code # to redeem it...the whole thing came off and was illegible....I lo...

Read all 2387 reviews
1

Get phone support for customers

Read all 658 reviews

Amazon and Touch Of Modern Products and Services

Most reviewed product and services
  • Amazon Shipping Service (241 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (214 reviews)
  • Touch Of Modern Shipping Service (162 reviews)
  • Touch Of Modern Customer Care (92 reviews)
  • Touch Of Modern Website (34 reviews)