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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Touch Of Modern

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 219 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $212 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Modern design 9
  • Price 5
  • Product selection 4
  • Unique products i cant get in most stores and low pricing 2
  • Varied products 2

Customers don't like

  • Customer service11
  • Poor quality of product4
  • Quality4
  • No refund policy3
  • Slow delivery2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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