PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tophatter and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tophatter
Amazon

Tophatter and Amazon Overview

Total reviews
4789
7349
Company responses
0
0
Issues resolved
20
61

Tophatter and Amazon Consumer Ratings

Rank
51 out of 313 in Auctions and Marketplaces category
41 out of 313 in Auctions and Marketplaces category
Customer service
49 in category
42 in category
Delivery Service
39 in category
33 in category
Website
40 in category
37 in category
Product or Service Quality
53 in category
31 in category

Tophatter and Amazon Rating Details

Customer service
1.6 (2006 reviews)
1.7 (2263 reviews)
Reviewer's quote

...Terrible customer service!!! Not one response in over a week but took my money immediately..

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I am writing but not sure that I will receive a reply after the bad experience I just had with your customer service representative. I placed an order on July -26-2020 for various items, to be shipped to Canada. At the time I placed the order I paid over $16 to expedite the shipment...

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Delivery Service
2.1 (1918 reviews)
2.2 (1848 reviews)
Reviewer's quote

...I have several items that show in transit but when calling the delivery service, the shipper was never done..

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...But I must apologize for giving the delivery service a rating of zero. You see, the questionnaire stated that I received this Sony television on the 23rd of June. Really? Today? Then they want my opionion...

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Website
2.5 (1882 reviews)
2.6 (1858 reviews)
Reviewer's quote

...Address was wrong that you have on website 2217 Melrose street Abilene texas 79605. You left off the street when shipping it. I'm missing item # 107496280 and#107113260..

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sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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Product or Service Quality
1.9 (1877 reviews)
2.3 (1749 reviews)
Reviewer's quote

...From bait and switch, to the the bot diseased interface, from the lowest quality products, To the unethical the deceptive Business practices Of sellers too...

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I went to review a product, headlamp that received many 5 star reviews. It did not charge, was adult size, but made for a baby head, had a HUGE battery pack in the back that needed to be charged. I hit the "review the product" button and received a response that Amazon had noticed unusual review...

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Tophatter and Amazon Pros and Cons

Pros
  • Bidding
  • Some products and sellers are legit
  • Price
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Dont answer emails regarding issues
  • I am very dissappointed
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Tophatter and Amazon Most Positive Reviews

Top rated reviews
5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Tophatter and Amazon Most Critical Reviews

Lowest rated reviews
1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Tophatter and Amazon Latest Reviews

Recent published reviews
No votes

Don't worry about it *** tophatter I would never order from you *** ever again all of y'all *** *** I will tell all of...

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4

The Wrong item was sent

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No votes

Deceitful advertising the picture shown is rarely accurate. The picture shown looks normal size and when you receive...

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1

I am writing but not sure that I will receive a reply after the bad experience I just had with your customer service rep...

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Tophatter and Amazon Products and Services

Most reviewed product and services
  • Tophatter Shipping Service (971 reviews)
  • Tophatter Customer Care (361 reviews)
  • Tophatter Bidding (250 reviews)
  • Amazon Shipping Service (507 reviews)
  • Amazon Customer Care (387 reviews)
  • Amazon Account (366 reviews)