PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tophatter and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tophatter
Amazon

Tophatter and Amazon Overview

Total reviews 5076 8341
Company responses 0 0
Issues resolved 22 69

Tophatter and Amazon Consumer Ratings

Rank
53 out of 325 in Auctions and Marketplaces category
44 out of 325 in Auctions and Marketplaces category
Customer service
51 in category
45 in category
Delivery Service
45 in category
33 in category
Website
44 in category
42 in category
Product or Service Quality
57 in category
30 in category

Tophatter and Amazon Rating Details

Customer service
1.6 (2143 reviews)
1.7 (2635 reviews)
Reviewer's quote

:poop:I have over 45 items that I ordered from tophatter but have you yet to arrive! This has been 90 days I've tried reaching customer service and got no response but yet they continue to send me their ads and upgrades..

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I called customer service and each time they say they would forward my complaint to the special department that handles it but never got a answer. After more calls to CS to complain I finally got an answer from the gift card team that they were sorry that my reward amount was used by someone else...

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Delivery Service
2 (2042 reviews)
2.2 (2170 reviews)
Reviewer's quote

...I have several items that show in transit but when calling the delivery service, the shipper was never done..

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...No delivery service (USPS, UPS, FEDEX, PRIME so far) has ever done that! We just do not want this to happen again. DeLoma Cotter..

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Website
2.5 (2003 reviews)
2.6 (2138 reviews)
Reviewer's quote

They don't answer calls nor emails through customer service through the website or on the Internet. So when you don't get your 42 items you've ordered there's nothing you can do about it!..

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...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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Product or Service Quality
1.9 (1993 reviews)
2.4 (2063 reviews)
Reviewer's quote

...Their customer service is horrible they have no when you can call dont be fooled this is all a scam..

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Poor quality no branded item which I dimand for purchase ,my dimand Samsung bluetooth but local quality product deliverd..

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Tophatter and Amazon Pros and Cons

Pros
  • Good prices
  • Price
  • Bidding
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Customer service
  • Dont answer emails regarding issues
  • I am very dissappointed
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Tophatter and Amazon Most Positive Reviews

Top rated reviews
5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Tophatter and Amazon Most Critical Reviews

Lowest rated reviews
1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Tophatter and Amazon Latest Reviews

Recent published reviews
No votes

My orders are not being delivered I did a change of address 2220 grand ave Everett Washington 98201.. my app will not...

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No votes

I sent all my info to your Amazon temporary blocked message board and it doesnt give me a reply or anything saying it...

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1

They don't answer calls nor emails through customer service through the website or on the Internet. So when you don't...

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1

Did my account get reinstated? I was trying to install prime (that I pay for) on a new TV. It took several attempts and...

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Tophatter and Amazon Products and Services

Most reviewed product and services
  • Tophatter Shipping Service (952 reviews)
  • Tophatter Bidding (281 reviews)
  • Tophatter Marketplace (69 reviews)
  • Amazon Shipping Service (568 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (272 reviews)