PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tophatter and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tophatter
Amazon

Tophatter and Amazon Overview

Total reviews
3866
2514
Company responses
0
0
Issues resolved
15
37

Tophatter was first mentioned on PissedConsumer on Oct 1, 2014 and since then this brand received 3866 reviews. It is 1352 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Tophatter customer service.

Tophatter and Amazon Consumer Ratings

Rank
38 out of 433 in Auctions and Marketplaces category
34 out of 433 in Auctions and Marketplaces category
Customer service
39 in category
No votes
Delivery Service
28 in category
No votes
Price Affordability
21 in category
No votes

According to consumer ratings and reviews, Amazon ranks 4 points higher in the Auctions and Marketplaces category than Tophatter. People gave Tophatter 1.6 stars for Customer service criterion in Auctions and Marketplaces category and it is 124 points higher than the worst rated brand in this category. Regarding Price Affordability criterion, consumers gave Tophatter 3.1 stars and it is 87% greater than other in category.

Tophatter and Amazon Rating Details

Customer service
1.6 (1675 reviews)
No votes
Reviewer's quote

This is not a customer service number for Tophatter. It is useless for customer support. It will direct you back to website where there is no customer service available to help buyers at all..

samson x

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Delivery Service
2.1 (1601 reviews)
No votes
Reviewer's quote

...I have several items that show in transit but when calling the delivery service, the shipper was never done..

Brisia

...They started using their own delivery service (Amazon Logistics) that they can't track. I've called customer service and they can't contact the warehouse or make sure that it will be delivered. The scheduled delivery time frame just comes and passes...

PissedConsumer1733044
Price Affordability
3.1 (1568 reviews)
No votes
Reviewer's quote

I bought an Android tablet for $27 at Tophatter to get a good price and a quality product. And it won't hold a charge..

Theseus

AMAZON'S resolution to this problem was to refund the purchase price of the package. ?????? With such a BIG guarantee, what was their resolution? Refund of the gift price. DOES ANYONE AT AMAZON REALIZE THE SIGNIFICANCE OF A GUARANTEE TO DELIVER BY CHRISTMAS??? They blamed the shipper (who Amazon...

PissedConsumer1744777

Tophatter and Amazon Pros and Cons

Pros
  • Some products and sellers are legit
  • Bidding
  • I liked it at first till i couldnt get the support i needed
  • Product selection
  • Ease of checkout
  • Quick delivery
Cons
  • Customer service
  • Dont answer emails regarding issues
  • False advertising
  • Poor customer service
  • Customer service
  • No manager follow up

Tophatter and Amazon Most Positive Reviews

Top rated reviews
5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Tophatter and Amazon Most Critical Reviews

Lowest rated reviews
1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Tophatter and Amazon Latest Reviews

Recent published reviews
1.6

I purchased some supposedly CBD gummies for $30, and they turned out just to be regular gummies. Opened a return, had...

Read all 3866 reviews

Not happy with the amazon dilever sarvice its a very bad sarvice

Read all 2514 reviews

Tophatter and Amazon Products and Services

Most reviewed product and services
  • Tophatter Shipping Service (909 reviews)
  • Tophatter Customer Care (300 reviews)
  • Tophatter Account (223 reviews)
  • Amazon Shipping Service (255 reviews)
  • Amazon Customer Care (228 reviews)
  • Amazon Account (225 reviews)