Amazon vs Tophatter

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 5

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Tophatter

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $4.2K CLAIMED LOSSES
  • $169 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Some products and sellers are legit 6
  • Service was gine until now 3
  • Entire exprience 2
  • Loved the necklace i got from this company 2
  • I got some pretty jewelry from some sellers at a good price 2

Customers don't like

  • Cheap merchandise6
  • Item not as described5
  • No customer service4
  • Quality of your jewerly3
  • Rip off3

Products by Tophatter

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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