PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Tophatter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Tophatter

Amazon and Tophatter Overview

Total reviews 7398 4840
Company responses 0 0
Issues resolved 64 21

Amazon and Tophatter Consumer Ratings

Rank
44 out of 317 in Auctions and Marketplaces category
54 out of 317 in Auctions and Marketplaces category
Customer service
No votes
51 in category
Delivery Service
No votes
43 in category
Website
No votes
42 in category
Exchange, Refund and Cancellation Policy
No votes
39 in category

Amazon and Tophatter Rating Details

Customer service
No votes
1.6 (2046 reviews)
Reviewer's quote

...and they were supposed to get here on the eighth and they didnt get here on the eighth they didnt get here on the ninth didnt get here and I spoke to a customer service agent who said he was going to make a note and that he would call the postage to make sure it was one of the first deliveries so I could have it for the afternoon for my birthday party long story short I never have received the purple sneakers or The purple blouse sometime before that I ordered allure perfume two of them because it was my moms favorite and shes passing so I wanted to have it to where you know for my birthday but your agent says that it was put in...

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Still not happy nothing was resolved because they dont answer and this company is horrible with customer service..

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Delivery Service
No votes
2.1 (1953 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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...I have several items that show in transit but when calling the delivery service, the shipper was never done..

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Website
No votes
2.5 (1912 reviews)
Reviewer's quote

..."SHAREPHANNY" from which you accept payments, makes fraud all over the world by sending different products at super low quality, instead of the ones on his website, they don't take accountability about it neither, are people even From Chile complaining about this, I can share pictures and videos with this kinda joke of products, when I try to contact them, they do not respond because the phone...

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...Address was wrong that you have on website 2217 Melrose street Abilene texas 79605. You left off the street when shipping it. I'm missing item # 107496280 and#107113260..

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Exchange, Refund and Cancellation Policy
No votes
1.8 (1868 reviews)
Reviewer's quote

please refund my money credit card account. so please help me..

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I have bud on 2 orders a pair of shoes and a light which was refunded never asked for the refund and I bid in this items cuz I wanted these item I dont want a refund on this items these are gifts so how are they gonna just refund my money back to me now I think that they should just give me theses...

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Amazon and Tophatter Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Price
  • Bidding
  • Some products and sellers are legit
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • Dont answer emails regarding issues
  • I am very dissappointed

Amazon and Tophatter Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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Amazon and Tophatter Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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Amazon and Tophatter Latest Reviews

Recent published reviews
No votes

Did not receive but updated that we have received

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No votes

I'm calling because if my address I know longer live n Baltimore rite now this is my address until next year so please...

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No votes

On 9th july,2020 I placed order no 402-8856592-2881105 for Bangalore Refinery 999 Purity Silver Bar 50 grams and paid...

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1

Still not happy nothing was resolved because they dont answer and this company is horrible with customer service

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Amazon and Tophatter Products and Services

Most reviewed product and services
  • Amazon Shipping Service (527 reviews)
  • Amazon Customer Care (421 reviews)
  • Amazon Account (371 reviews)
  • Tophatter Shipping Service (969 reviews)
  • Tophatter Customer Care (360 reviews)
  • Tophatter Bidding (253 reviews)