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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 1 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Some products and sellers are legit 5
  • I got some pretty jewelry from some sellers at a good price 3
  • Service was gine until now 3
  • Loved the necklace i got from this company 2
  • Top hatter people seem to be on top of some issues 2

Customers don't like

  • Item not as described5
  • Cheap merchandise4
  • Rip off4
  • No response at all need refund because i havent received product3
  • Quality of your jewerly3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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