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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1453 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 1552 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 10
  • I got some pretty jewelry from some sellers at a good price 5
  • Wide variety of products 4
  • Variety 4
  • Service was gine until now 4

Customers don't like

  • This company does not live up to what say that will do5
  • Paying for something and not receiving it5
  • Dont answer emails regarding issues5
  • Cheap merchandise5
  • Item not as described4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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1sharprn
Sacramento, California, United States #1332044

Who came up with the statistics in these comparisons? They seriously need to consider rehab

1sharprn
Sacramento, California, United States #1332043

You can't even compare the 2.The fact they have the same score makes me question who reviewed, obviously they love the President.

Amazon is legit and stands behind everything and every transaction.

You can reach a PERSON 24-7. I have never had a problem with Amazon. In fact before paying Tophatter, I check Amazon first.

Both for quality and price.That practice was a little late coming however.

It shyster vs straight up

Anonymous
Massapequa, New York, United States #1330148

I would shop with Amazon before Tophatter's any time!

Anonymous
#1318192

tophatter zero. amazon ten!

Anonymous
#1306046

I will take Amazon over Tophatter any day of the week.Tophatter sells the same merchandise that you can get for less on Wish.com.

Also Tophatter seems devious, I never received the merchandise I won and the tracking number says it was sent my mail and it was left with someone- My mail goes into a locked box in the neiborhood only the postman and myself have a key.Never ever have I had a problem with Amazon EVER