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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1230 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 683 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $139 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 9
  • I got some pretty jewelry from some sellers at a good price 3
  • Service was gine until now 3
  • Variety 3
  • Top hatter people seem to be on top of some issues 2

Customers don't like

  • Cheap merchandise6
  • Item not as described5
  • No customer service5
  • Rip off4
  • Quality of your jewerly3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Kat
#1306046
I will take Amazon over Tophatter any day of the week. Tophatter sells the same merchandise that you can get for less on Wish.com. Also Tophatter seems devious, I never received the merchandise I won and the tracking number says it was sent my mail and it was left with someone- My mail goes into a locked box in the neiborhood only the postman and myself have a key. Never ever have I had a problem with Amazon EVER