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Amazon
Tophatter

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2282 TOTAL REVIEWS
Rank
40 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    126
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
228 reviews
2.3
209 reviews
2.4
206 reviews
Tophatter

Tophatter

2.2
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3567 TOTAL REVIEWS
Rank
46 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    4815
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    00:38
  • ISSUES RESOLVED
    2%
Top Products and Services
2.4
727 reviews
2.3
283 reviews
3.1
207 reviews

How would you compare Amazon vs Tophatter?

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1sharprn
#1332044

Who came up with the statistics in these comparisons? They seriously need to consider rehab

1sharprn
#1332043

You can't even compare the 2. The fact they have the same score makes me question who reviewed, obviously they love the President.

Amazon is legit and stands behind everything and every transaction.

You can reach a PERSON 24-7. I have never had a problem with Amazon. In fact before paying Tophatter, I check Amazon first.

Both for quality and price. That practice was a little late coming however.

It shyster vs straight up

Anonymous
#1330148

I would shop with Amazon before Tophatter's any time!

Anonymous
#1318192

tophatter zero. amazon ten!

Anonymous
#1306046

I will take Amazon over Tophatter any day of the week. Tophatter sells the same merchandise that you can get for less on Wish.com.

Also Tophatter seems devious, I never received the merchandise I won and the tracking number says it was sent my mail and it was left with someone- My mail goes into a locked box in the neiborhood only the postman and myself have a key. Never ever have I had a problem with Amazon EVER

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