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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1288 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 1008 TOTAL REVIEWS
  • $19.1K CLAIMED LOSSES
  • $210 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 9
  • Bidding 4
  • Ease of buying 4
  • Variety 4
  • Service was gine until now 3

Customers don't like

  • Item not as described4
  • Cheap merchandise4
  • Dont answer emails regarding issues3
  • Paying for something and not receiving it3
  • Truth about value and contents of item2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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1sharprn

Who came up with the statistics in these comparisons? They seriously need to consider rehab

1sharprn

You can't even compare the 2.The fact they have the same score makes me question who reviewed, obviously they love the President.

Amazon is legit and stands behind everything and every transaction.

You can reach a PERSON 24-7. I have never had a problem with Amazon. In fact before paying Tophatter, I check Amazon first.

Both for quality and price.That practice was a little late coming however.

It shyster vs straight up

Roz Zunno

I would shop with Amazon before Tophatter's any time!

Anonymous
#1318192

tophatter zero. amazon ten!

Kat
#1306046

I will take Amazon over Tophatter any day of the week.Tophatter sells the same merchandise that you can get for less on Wish.com.

Also Tophatter seems devious, I never received the merchandise I won and the tracking number says it was sent my mail and it was left with someone- My mail goes into a locked box in the neiborhood only the postman and myself have a key.Never ever have I had a problem with Amazon EVER