PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toolbarn and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toolbarn
Amazon

Toolbarn and Amazon Overview

Total reviews
59
2527
Company responses
0
0
Issues resolved
1
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2527 reviews. It is 2468 reviews more than Toolbarn received since Sep 27, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Toolbarn customer support team than with Amazon customer service.

Toolbarn and Amazon Consumer Ratings

Rank
45 out of 446 in Building Products category
34 out of 434 in Auctions and Marketplaces category
Customer service
48 in category
37 in category
Website
39 in category
31 in category
Product or Service Quality
35 in category
31 in category

Toolbarn and Amazon Rating Details

Customer service
1.2 (23 reviews)
1.7 (1071 reviews)
Reviewer's quote

...When I first contacted customer service I was told order wasnt in stock and backordered and would be there onctober 13th. Today I checked tracking and nothing changed. Now Im told itll be at the warehouse by the end of the week...

Jessica B

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Website
2.6 (19 reviews)
2.7 (893 reviews)
Reviewer's quote

...Their website promised that it would ship in only 2-3 business days. Placed the order on Feb. 20th and received an order confirmation..

PissedConsumer810394

...of the product misrepresentations via my product reviews and Seller profile reviews, these photo misrepresentation of products STILL remain on the Amazon website. If Amazon gave a damn about this type of misrepresentation, they would be all over the Seller's "case" about this type of BS! I guess making money is more important to...

Odalys
Product or Service Quality
1.8 (17 reviews)
2.3 (845 reviews)
Reviewer's quote

Or, maybe they just don't answer their phones because they are so bad at what they do their customer service operators have just given up and quit. Who knows? Have to hang up now and contact my credit card company, the BBB, and Nebraska state AG or consumer affairs department. I will not be treated...

Chet F

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna

Toolbarn and Amazon Pros and Cons

Pros
  • Website
  • Price
  • Great price
  • Product selection
  • Ease of checkout
  • Quick delivery
Cons
  • Slow to ship
  • Customer service
  • Service
  • Poor customer service
  • Customer service
  • No manager follow up

Toolbarn and Amazon Most Positive Reviews

Top rated reviews
5

Poor customer service and poor delivery time.... I order a combo drill kit and some drill bits, both showed in stock...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Toolbarn and Amazon Most Critical Reviews

Lowest rated reviews
1

I ordered three parts from Toolbarn almost a year ago. About two and a half months later I still had not received my...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Toolbarn and Amazon Latest Reviews

Recent published reviews
1.2

I ordered a saw blade and was told after several days the blade was not available anymore. After trying for a month...

Read all 59 reviews
1

SO I STARTEWD THURDAY JANUARY 23RD ORDERING A MATTRESS FOR MYSELF AS I HAVE BACK ISSUES IM PRESCRIBED TO SLEEP WITH MEMO...

Read all 2527 reviews

Toolbarn and Amazon Products and Services

Most reviewed product and services
  • Toolbarn Shipping Service (18 reviews)
  • Amazon Shipping Service (257 reviews)
  • Amazon Customer Care (229 reviews)
  • Amazon Account (227 reviews)