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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1253 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Tj Maxx

Shopping
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $10.3K CLAIMED LOSSES
  • $397 AVERAGE LOSS
2.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices are good 4
  • Friendly associates 3
  • Product selection 3
  • Cashiers 2
  • Shopping experience 2

Customers don't like

  • Rude associates4
  • Customer service3
  • Untrained staff3
  • Rude manager2
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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