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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1369 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Tj Maxx

Shopping
  • 1 ISSUES RESOLVED
  • 149 TOTAL REVIEWS
  • $10.5K CLAIMED LOSSES
  • $374 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices are good 4
  • Product selection 3
  • Friendly associates 3
  • Cashiers 2
  • Spring clothes 1

Customers don't like

  • Rude mgmt2
  • No communication with customers2
  • Customer service2
  • Untrained staff1
  • Store so hot cant shop1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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