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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1313 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $486 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Price 7
  • Previous purchases 2
  • Ease of order 1
  • I did gett he computer i ordered 1
  • I did get the computer i ordered 1

Customers don't like

  • Lack of intelligence4
  • Customer service3
  • Hours of my time3
  • Return policy2
  • So bad so bad so bad2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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