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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $63.4K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 7
  • Sucked 3
  • Previous purchases 2
  • I did get the computer i ordered 1
  • I did gett he computer i ordered 1

Customers don't like

  • Customer service10
  • Lack of intelligence8
  • Deceptive advertising4
  • Slowness4
  • So bad so bad so bad3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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