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Amazon

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1519 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Tigerdirect

Computers
  • 4 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $64.6K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Price 7
  • Previous purchases 2
  • I did gett he computer i ordered 1
  • I did get the computer i ordered 1
  • Fast delivery 1

Customers don't like

  • Customer service12
  • Lack of intelligence4
  • Hours of my time3
  • So bad so bad so bad2
  • Return policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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