PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tidebuy and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tidebuy
Amazon

Tidebuy and Amazon Overview

Total reviews
578
5176
Company responses
0
0
Issues resolved
7
50

Tidebuy and Amazon Consumer Ratings

Rank
655 out of 3047 in E-commerce category
39 out of 300 in Auctions and Marketplaces category
Customer service
422 in category
42 in category
Exchange, Refund and Cancellation Policy
389 in category
21 in category
Website
552 in category
35 in category
Delivery Service
353 in category
33 in category

Tidebuy and Amazon Rating Details

Customer service
1.2 (153 reviews)
1.7 (1741 reviews)
Reviewer's quote

...Their customer service department is horrible they dont even have a good number to speak to anyone. I paid $49. 77 for a item I never received..

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No customer service hard to talk to live person..

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Exchange, Refund and Cancellation Policy
1.1 (143 reviews)
2.2 (1436 reviews)
Reviewer's quote

...I want what I ordered or I want a refund..

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...Amazon received it May 4th as it had to be back before the end of May and still they say they haven't got it, on their website, so no refund..

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Website
1.8 (130 reviews)
2.6 (1450 reviews)
Reviewer's quote

...The website indicates you can return any item within 7 days and now they are saying yes, you can return it but we will not return your money. They are a total rip off. They are trying to tell me that these dresses are CUSTOM made (which they are not) yet there were never any measurements required...

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...You received it on May 4th, but say you haven't got it, on your website. Tracking #60657525740 Purolator..

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Delivery Service
1.5 (120 reviews)
2.2 (1415 reviews)
Reviewer's quote

...I need to know WHERE my order is and WHEN to expect delivery before I dispute the charge with my bank..

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I placed an order for the fresh delivery service Friday March 13 with free next day delivery between 3-5p. I checked the status it was showing out for delivery but Saturday came and no food, Sunday came no food either when Monday finally arrived I checked the status again and it was not there it...

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Tidebuy and Amazon Pros and Cons

Pros
  • Prices
  • Looked great in pictures
  • Service
  • Product selection
  • I have used amazon many many times
  • I really love amazon and this time i was truly disappointed
Cons
  • Horrible customer service
  • Being cheated out of my money
  • Service
  • Poor customer service
  • Customer service
  • Horrible customer service

Tidebuy and Amazon Most Positive Reviews

Top rated reviews
5

Tidebuy is really amazing, I have got my valentine gift, a beautiful party dress. I will wear it to attend my friend's...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I ordered a pair of sandals on June 15th according to your shipping they were shipped on the 16th and I have yet to rece...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Tidebuy and Amazon Most Critical Reviews

Lowest rated reviews
1

Worst experience with tidebuy,please don't buy any product from this.
can you believe i ordered on 17 of july 2014 and t...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Ordered a size 4 Prom Dress for my daughter. They sent me what seemed to be a size 0 or 2. No tags, broken zipper. It...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Tidebuy and Amazon Latest Reviews

Recent published reviews
1

An order I didn't place was deducted from my checking account. There is no record of an order. Pls credit my acct.

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1

I have booked a food item, among other, on 21.05.20. Two items are mentioned as delivered under ID 239354111746 on 26.05...

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No votes

I ordered a doll may 9th and I have not received my order.

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No votes

I have not got my phone which was ordered on 23rd May Nd now it is showing delivered

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Tidebuy and Amazon Products and Services

Most reviewed product and services
  • Tidebuy Shipping Service (73 reviews)
  • Tidebuy Customer Care (26 reviews)
  • Amazon Shipping Service (376 reviews)
  • Amazon Customer Care (323 reviews)
  • Amazon Account (314 reviews)