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Amazon

E-commerce
  • 22 ISSUES RESOLVED
  • 1652 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Thumbtack

Auctions and Marketplaces
  • 4 ISSUES RESOLVED
  • 2130 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Concept 32
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results13
  • Customer service11
  • Safety concerns6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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