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Amazon

E-commerce
  • 23 ISSUES RESOLVED
  • 1656 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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The Studio

E-commerce
  • 2 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $19.3K CLAIMED LOSSES
  • $602 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Quick process 2
  • Perfect patches 2
  • Lapel pins 2
  • Variety of products 1
  • User account status 1

Customers don't like

  • Customer service7
  • False guarantee4
  • No delivery of product2
  • Could not follow instructions2
  • Chinese new year2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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