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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1375 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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The Studio

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $596 AVERAGE LOSS
2.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quick process 2
  • Perfect patches 2
  • Lapel pins 2
  • Variety of products 1
  • User account status 1

Customers don't like

  • False guarantee4
  • Customer service2
  • Could not follow instructions2
  • Chinese new year2
  • Rude at times lots of automated emails1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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