PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Shopping Channel and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Shopping Channel
Amazon

The Shopping Channel and Amazon Overview

Total reviews 88 7792
Company responses 0 0
Issues resolved 0 67

The Shopping Channel and Amazon Consumer Ratings

Rank
456 out of 3141 in E-commerce category
43 out of 324 in Auctions and Marketplaces category
Exchange, Refund and Cancellation Policy
No votes
27 in category
Customer service
No votes
41 in category
Billing Practices
No votes
27 in category
Advertised vs Delivered
No votes
26 in category

The Shopping Channel and Amazon Rating Details

Exchange, Refund and Cancellation Policy
No votes
2.2 (2021 reviews)
Reviewer's quote

...I sent it back and still never got a refund..

Read full review

...The unit did not work as advertised and I requested a return and refund from the seller. Instead of applying the refund back to the credit card I used for the purchase, without asking me they issued the return in the form of an Amazon Gift Card for $200. 08...

Read full review
Customer service
No votes
1.7 (2490 reviews)
Reviewer's quote

I requested a refund from customer service and after promptly sending the item back with their return label, I did not get a response or refund for 3 weeks. I proceeded to open a PayPal dispute and within 2 days, I was sent an e-mail from TSC stating that I was refunded. I checked my PayPal dispute...

Read full review

Bought a Echo a year ago and now unit not working spoke to customer service a week ago and said they would send new Echo out as a 1 x free promotion because we are long time amazon users, now they are saying they will only give me a promotional coupon for me to put toward a new one, I am not going...

Read full review
Billing Practices
No votes
2.4 (1761 reviews)
Reviewer's quote

I bought a beauty rest mattress in May and found it too firm. Contacted tsc they said no returns till June 1 so I get it rough time. Call back June they say courier is not picking up returns and beautyrest warehouse closed. Ok so I wait till July and all this time they continue to take payments for...

Read full review

I attempted this, but was informed by Synchrony Bank that this would take 1-3 billing cycles, or, December at best, and February-March at worst. I then authorized them, in writing, to charge my NEW Amazon Prime Store Card at 853 am this morning. After contacting Amazon again, this afternoon, I am...

Read full review
Advertised vs Delivered
No votes
2.2 (1790 reviews)
Reviewer's quote

Purchase supposed to be delivered 3 days after paid. I called 5 days later (just press 0 and you will get to a Customer "dis"service agent, who informed me that when it is a "first" purchase it takes longer and then finance has to analyze (I do not know what once they have the CC number), and then...

Read full review

...The unit did not work as advertised and I requested a return and refund from the seller. Instead of applying the refund back to the credit card I used for the purchase, without asking me they issued the return in the form of an Amazon Gift Card for $200. 08...

Read full review

The Shopping Channel and Amazon Pros and Cons

Pros
  • It was easy to order and recived
  • Fast to order
  • Questionable
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Lack of customer service
  • Product was not as advertised
  • Dreadful customer service and shipping policy
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

The Shopping Channel and Amazon Most Positive Reviews

Top rated reviews
5

I needed to cancel the order and found a very pleasant young woman to do this for me.
Pleased (not Pissed) customer

Read full review
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Read full review
4.6

I just bought two pairs of Tony Little Slip on Thongs and they are so uncomfortable to walk in. Will they get better...

Read full review
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

Read full review

The Shopping Channel and Amazon Most Critical Reviews

Lowest rated reviews
1

They will double bill u and not refund nor apologize, they promote 20% discount for signing up, but never give u any...

Read full review
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Read full review
1

I placed an order on Sept. 23, on Sept 25 th I received an email informing they were shipping my package and I would...

Read full review
1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

Read full review

The Shopping Channel and Amazon Latest Reviews

Recent published reviews
1

They sent me a tv that didnt work. I sent it back and still never got a refund.

Read full review
3.2

Amazon Prime offered five dollar coupon. I wasted an hour of my life trying to jump through hoops to use the $5. In the...

Read full review
2.6

I bought a beauty rest mattress in May and found it too firm. Contacted tsc they said no returns till June 1 so I get...

Read full review
No votes

I placed an order LAST Sunday that was supposed to be here LAST Monday, I was told it would be here by today...it still...

Read full review

The Shopping Channel and Amazon Products and Services

Most reviewed product and services
  • The Shopping Channel Shipping Service (7 reviews)
  • The Shopping Channel Deal (1 review)
  • Amazon Shipping Service (541 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (258 reviews)