PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and The Shopping Channel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
The Shopping Channel

Amazon and The Shopping Channel Overview

Total reviews
7464
85
Company responses
0
0
Issues resolved
61
0

Amazon and The Shopping Channel Consumer Ratings

Rank
41 out of 313 in Auctions and Marketplaces category
480 out of 3080 in E-commerce category
Customer service
42 in category
423 in category
Website
36 in category
408 in category
Delivery Service
32 in category
265 in category
Exchange, Refund and Cancellation Policy
28 in category
230 in category

Amazon and The Shopping Channel Rating Details

Customer service
1.7 (2303 reviews)
1.2 (34 reviews)
Reviewer's quote

...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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I requested a refund from customer service and after promptly sending the item back with their return label, I did not get a response or refund for 3 weeks. I proceeded to open a PayPal dispute and within 2 days, I was sent an e-mail from TSC stating that I was refunded. I checked my PayPal dispute...

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Website
2.6 (1890 reviews)
2.2 (24 reviews)
Reviewer's quote

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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They may have updated website, and hosts have not referred in last few days but talk about false advertising at its finest to get business. So hosts would refer to "to get 20 percent off your next purchase apply online for our credit card". There was a big block text referring to same...

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Delivery Service
2.2 (1885 reviews)
2 (27 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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Delivery is extremely late which I understand given the circumstances but they wouldn't even refund the ridiculous shipping fee on an $80 order (of 2 very small items). I'll shop elsewhere next time..

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Exchange, Refund and Cancellation Policy
2.2 (1865 reviews)
1.8 (36 reviews)
Reviewer's quote

...return my product and refund my money immediately. Plz contact me. and speak in hindi language..

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...The boots were too small so I returned them the next week so I would have a cash refund. I still havent received anything and they informed me that they never received the return and I cant find the tracking number. I am out over $600 and I cant afford to lose that...

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Amazon and The Shopping Channel Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • It was easy to order and recived
  • Questionable
  • Fast to order
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Lack of customer service
  • Product was not as advertised
  • Dreadful customer service and shipping policy

Amazon and The Shopping Channel Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I needed to cancel the order and found a very pleasant young woman to do this for me.
Pleased (not Pissed) customer

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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4.6

I just bought two pairs of Tony Little Slip on Thongs and they are so uncomfortable to walk in. Will they get better...

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Amazon and The Shopping Channel Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

They will double bill u and not refund nor apologize, they promote 20% discount for signing up, but never give u any...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I placed an order on Sept. 23, on Sept 25 th I received an email informing they were shipping my package and I would...

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Amazon and The Shopping Channel Latest Reviews

Recent published reviews
2.8

For the third time in a month, I received open box or used items.

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No votes

I ordered Melli Mello comforter set Last May 15 but until now I havent received my order. I phoned them 4 times and...

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2.3

Order the fire stick over three weeks ago just received it and now it doesnt work you have to send me another one I was...

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No votes

bought expensive creams and eye cream was stinging my eyes it was for underneath the eye and it still stung horrible

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Amazon and The Shopping Channel Products and Services

Most reviewed product and services
  • Amazon Shipping Service (517 reviews)
  • Amazon Customer Care (393 reviews)
  • Amazon Account (368 reviews)
  • The Shopping Channel Customer Care (13 reviews)
  • The Shopping Channel Shipping Service (7 reviews)
  • The Shopping Channel Deal (1 review)