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Amazon
The Shopping Channel

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2273 TOTAL REVIEWS
Rank
40 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    116
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
227 reviews
2.3
209 reviews
2.5
205 reviews
The Shopping Channel

The Shopping Channel

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 47 TOTAL REVIEWS
Rank
472 out of 4541
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    15
  • SUCCESSFUL
    7%
  • AVG CALL DURATION
    16:34
  • ISSUES RESOLVED
    25%
Top Products and Services
1.6
11 reviews
No votes
4 reviews
1
1 reviews

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Anonymous
#1625327

Amazon superior. Purchases usually received within 2 days.

No call centre.

No flagging of purchases no reason! Was able to get same purchases cheaper!

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