PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and The Shopping Channel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
The Shopping Channel

Amazon and The Shopping Channel Overview

Total reviews 9287 94
Company responses 0 0
Issues resolved 82 0

Amazon and The Shopping Channel Consumer Ratings

Rank
52 out of 374 in Auctions and Marketplaces category
547 out of 3279 in E-commerce category
Customer service
43 in category
504 in category
Delivery Service
36 in category
316 in category
Exchange, Refund and Cancellation Policy
30 in category
279 in category
Website
49 in category
462 in category

Amazon and The Shopping Channel Rating Details

Customer service
1.8 (2941 reviews)
1.1 (41 reviews)
Reviewer's quote

The customer service person Tracy - is dishonest. Forced me to remove a claim then forced me to withraw fair feedback to get refund, then SHE DENIED THE REFUND, avoid this company JulyFox..

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I requested a refund from customer service and after promptly sending the item back with their return label, I did not get a response or refund for 3 weeks. I proceeded to open a PayPal dispute and within 2 days, I was sent an e-mail from TSC stating that I was refunded. I checked my PayPal dispute...

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Delivery Service
2.3 (2426 reviews)
1.9 (31 reviews)
Reviewer's quote

The most recent 3 orders have not been delivered because the Amazon Delivery service is attempting delivery after business hours when our retail store is closed. We have the Delivery Instructions posted to our account stating we are open from 7:30 am to 5:00 pm Monday through Friday, and closed...

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Delivery is extremely late which I understand given the circumstances but they wouldn't even refund the ridiculous shipping fee on an $80 order (of 2 very small items). I'll shop elsewhere next time..

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Exchange, Refund and Cancellation Policy
2.2 (2420 reviews)
1.7 (40 reviews)
Reviewer's quote

...I got home yesterday on May 11th 2021 and it was no where in site!!!!! I asked for a refund and they are refusing. Asked me to answer questions and send back and I did via e!all that was stated i could! They still refuse refund!!!..

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...I sent it back and still never got a refund..

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Website
2.6 (2393 reviews)
2.1 (31 reviews)
Reviewer's quote

Once I was able to get calls to go through the numbers given on your website were valid and I was able to reach customer service at Amazon. Once I was able to talk to a representative they were able to help me change my phone number on my account so that I could actually get into my account and use...

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They may have updated website, and hosts have not referred in last few days but talk about false advertising at its finest to get business. So hosts would refer to "to get 20 percent off your next purchase apply online for our credit card". There was a big block text referring to same...

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Amazon and The Shopping Channel Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • It was easy to order and recived
  • Fast to order
  • Questionable
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Lack of customer service
  • Service
  • Product was not as advertised

Amazon and The Shopping Channel Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I needed to cancel the order and found a very pleasant young woman to do this for me.
Pleased (not Pissed) customer

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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4.6

I just bought two pairs of Tony Little Slip on Thongs and they are so uncomfortable to walk in. Will they get better...

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Amazon and The Shopping Channel Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

They will double bill u and not refund nor apologize, they promote 20% discount for signing up, but never give u any...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I placed an order on Sept. 23, on Sept 25 th I received an email informing they were shipping my package and I would...

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Amazon and The Shopping Channel Latest Reviews

Recent published reviews
No votes

Received a text message saying that they had suspicious activity from Beijing China on my account Im trying to call...

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1

I will now have to pay to send back. I will never order from here again.

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No votes

I ordered toothpaste and trail mix during the high of COVID-19 crisis. But it was meant for a one time order, I have...

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1

Frequently shop on this channel and purchased a couple of christmas items that are cheap and did not work. They wouldn't...

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