PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and The Shopping Channel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
The Shopping Channel

Amazon and The Shopping Channel Overview

Total reviews
2376
54
Company responses
0
0
Issues resolved
34
0

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2376 reviews. It is 2322 reviews more than The Shopping Channel received since Dec 31, 2012.

Amazon and The Shopping Channel Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
425 out of 4568 in E-commerce category
Customer service
47 in category
338 in category
Website
38 in category
336 in category
Exchange, Refund and Cancellation Policy
21 in category
231 in category

Amazon and The Shopping Channel Rating Details

Customer service
1.7 (1002 reviews)
1.3 (21 reviews)
Reviewer's quote

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

...Emailed, they tell me to call customer service! Have filed a dispute with my credit card company and have reported them to the Better Business Bureau..

Tricia T
Website
2.8 (842 reviews)
2.4 (17 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

They may have updated website, and hosts have not referred in last few days but talk about false advertising at its finest to get business. So hosts would refer to "to get 20 percent off your next purchase apply online for our credit card". There was a big block text referring to same...

Jo K
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.6 (22 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

...The boots were too small so I returned them the next week so I would have a cash refund. I still havent received anything and they informed me that they never received the return and I cant find the tracking number. I am out over $600 and I cant afford to lose that...

PissedConsumer1716895

Amazon and The Shopping Channel Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • It was easy to order and recived
  • Friendly customer service
  • Fast to order
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Lack of customer service
  • Unhappy with customer service and through to you no support
  • Dreadful customer service and shipping policy

Amazon and The Shopping Channel Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

4

DID NOT GET FREE SHIPPING & HANDLING BECAUSE I WAS 5 CENTS SHORT - THEY WANTED ME TO PLACE ANOTHER ORDER - MY ORDER WAS...

Amazon and The Shopping Channel Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

They will double bill u and not refund nor apologize, they promote 20% discount for signing up, but never give u any...

Amazon and The Shopping Channel Latest Reviews

Recent published reviews
1

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue.
B) redi...

Read all 2376 reviews

I was going to order the Beats By Dr Dre. Since the discount was not applied I did not place the order. Please let me...

Read all 54 reviews

Amazon and The Shopping Channel Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • The Shopping Channel Customer Care (12 reviews)
  • The Shopping Channel Deal (1 review)