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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1252 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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The Honest Company

Health and Beauty
  • 0 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $94 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service 4
  • Product quality 4
  • Website layout 3
  • Organic products idea 2
  • Very disappointed 1

Customers don't like

  • Dishonest business practices8
  • Automatic enrollment7
  • Horrible customer service7
  • Cancellation requests ignored5
  • Overpriced product4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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