Start a new comparison
Delete

Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1688 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
Delete

The Honest Company

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 149 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $97 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product quality 4
  • Customer service 4
  • Website layout 3
  • Organic products idea 2
  • Some of the products 1

Customers don't like

  • Horrible customer service10
  • Automatic enrollment4
  • Cancellation requests ignored3
  • Overpriced product2
  • Business practices2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel