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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1372 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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The Childrens Place

Kids' Stores
  • 2 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $121 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good price 4
  • Variety 3
  • How they say sorry when they are not 2
  • Discounts and shipping 2
  • Shirts 1

Customers don't like

  • Resolution to problem7
  • Poor custumer service5
  • Poor costumer services3
  • Poor costumer service3
  • Modifying an order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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