Amazon vs The Ashton Drake Galleries

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

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The Ashton Drake Galleries

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $169 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Quality 2
  • General appearance 1
  • I can afford it 1

Customers don't like

  • Overall horrible company5
  • Customer service5
  • No way to call customer service3
  • Poor customer service3
  • Quality of product2

Products by The Ashton Drake Galleries

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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