PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Techrabbit and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Techrabbit
Amazon

Techrabbit and Amazon Overview

Total reviews
126
2398
Company responses
31
0
Issues resolved
5
34

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2398 reviews. It is 2272 reviews more than Techrabbit received since Dec 4, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Techrabbit customer support team than with Amazon customer service.

Techrabbit and Amazon Consumer Ratings

Rank
63 out of 1198 in Gadgets and Accessories category
42 out of 475 in Auctions and Marketplaces category
Customer service
59 in category
44 in category
Product or Service Quality
85 in category
35 in category
Price Affordability
61 in category
38 in category

Techrabbit and Amazon Rating Details

Customer service
1.9 (82 reviews)
1.7 (1009 reviews)
Reviewer's quote

My item was held up in FedEx shipping issues, and the techrabbit service people were very prompt in responding to each email I send regarding its timeline. All in all very pleased!..

Jennifer M

...I've called customer service and they can't contact the warehouse or make sure that it will be delivered. The scheduled delivery time frame just comes and passes. Each time I have to take off work, wait 3 hours for the delivery window to come and pass, and then waste time calling Amazon...

PissedConsumer1733044
Product or Service Quality
1.9 (79 reviews)
2.4 (797 reviews)
Reviewer's quote

...100% real product, amazing shipping time, packaged very well, and exactly what i ordered. I will do business with this company again in the future!..

jamie l

...I asked how long the trader had to reply and was told customer service staff do not know about such things. I asked what information the trader had been asked to supply. I was told that customer service staff do not know about such things...

Alise
Price Affordability
3 (75 reviews)
2.9 (736 reviews)
Reviewer's quote

Free Shipping! A very good price & Warranty on a refurbished blue tooth earpiece. I'll check with Tech rabbit first on any future needs I may have. I use a post office box and some companies won't ship to a PO Box but Tech rabbit will and did and that means a lot to me because I live in the country...

Ed T

...On the item to be delivered 12/13, cancel and reorder, it is still available and same price. I cancel and reorder. Receive an email that they cannot cancel item...

Susan

Techrabbit and Amazon Pros and Cons

Pros
  • Price offered in the web site
  • First time buying from
  • Price
  • Product selection
  • Ease of checkout
  • Most of their products
Cons
  • Zero customer service
  • Order fulfillment
  • Condition of product
  • Poor customer service
  • Customer service
  • No manager follow up

Techrabbit and Amazon Most Positive Reviews

Top rated reviews
5

I purchased a Bracketron phone/iPad charger. Initially, they were very quick to respond to questions about the...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Techrabbit and Amazon Most Critical Reviews

Lowest rated reviews
1

Boy did I make a huge mistake! Purchased an item from them, and it never arrived. Attempted to contact their support...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Techrabbit and Amazon Latest Reviews

Recent published reviews
4.9

everything I have bought from them comes on time, not damaged, and always what they say it is. very happy

Read all 126 reviews
2.2

Amazon has now missed 3 scheduled deliveries for a tv I originally purchased on Black Friday. For TVs and items that...

Read all 2398 reviews

Techrabbit and Amazon Products and Services

Most reviewed product and services
  • Techrabbit Shipping Service (36 reviews)
  • Techrabbit Customer Care (11 reviews)
  • Techrabbit Deal (1 review)
  • Amazon Shipping Service (243 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (215 reviews)