PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Techrabbit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Techrabbit

Amazon and Techrabbit Overview

Total reviews
7508
126
Company responses
0
31
Issues resolved
61
5

Amazon and Techrabbit Consumer Ratings

Rank
42 out of 314 in Auctions and Marketplaces category
68 out of 808 in Gadgets and Accessories category
Customer service
No votes
75 in category
Website
No votes
86 in category
Exchange, Refund and Cancellation Policy
No votes
61 in category
Product or Service Quality
No votes
92 in category

Amazon and Techrabbit Rating Details

Customer service
No votes
1.9 (82 reviews)
Reviewer's quote

...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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...deal!! And free DHL ground shipping on everything!! To know more about the company, used the website's chat feature and the helpline number to talk to a customer service rep. Both ways, super fast connect and help within minutes!! Order arrived very quick and In brand new condition!! Very Happy and shopping more!! :happy:...

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Website
No votes
2.6 (74 reviews)
Reviewer's quote

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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...I am going to explore the wonderful deals they have on their website for devices. Keep up the good job!..

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Exchange, Refund and Cancellation Policy
No votes
1.9 (70 reviews)
Reviewer's quote

...It's been weeks now and haven't gotten my refund..

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I have emailed them every day asking where they are the process of providing me with an exchange/a pair that works because I paid over $100 dollars for them. I am extremely angry that they will not respond to my emails. I finally found a number for them and just attempted to call but got an audio...

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Product or Service Quality
No votes
1.9 (79 reviews)
Reviewer's quote

Different products received. Inner box not packed. return my product and refund my money immediately...

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My item was held up in FedEx shipping issues, and the techrabbit service people were very prompt in responding to each email I send regarding its timeline. All in all very pleased!..

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Amazon and Techrabbit Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Price offered in the web site
  • First time buying from
  • Price
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Zero customer service
  • Order fulfillment
  • Condition of product

Amazon and Techrabbit Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I purchased a Bracketron phone/iPad charger. Initially, they were very quick to respond to questions about the...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I tried to purchase a JBL Pulse 2 refurbished from techrabbit.com. The website glitched and did not complete my order...

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Amazon and Techrabbit Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Boy did I make a huge mistake! Purchased an item from them, and it never arrived. Attempted to contact their support...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I HAVE WRITTEN TO TECHRABBIT TWICE AND HAVE NOT BEEN CONTACTED BACK. MY SON ORDERED HEADPHONES TO BE DELIVERED IN AUSTR...

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Amazon and Techrabbit Latest Reviews

Recent published reviews
2.4

Product never worked and needs to be returned.

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4.9

everything I have bought from them comes on time, not damaged, and always what they say it is. very happy

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No votes

Refund transfer to my phone pay and Google Pay number 9773186685

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5

But I needed the jacks with just one plug for mic and headphones. But I'll keep these and send the others set I ordered...

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Amazon and Techrabbit Products and Services

Most reviewed product and services
  • Amazon Shipping Service (522 reviews)
  • Amazon Customer Care (394 reviews)
  • Amazon Account (368 reviews)
  • Techrabbit Shipping Service (36 reviews)
  • Techrabbit Customer Care (11 reviews)
  • Techrabbit Deal (1 review)