PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Techrabbit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Techrabbit

Amazon and Techrabbit Overview

Total reviews
2374
126
Company responses
0
31
Issues resolved
34
5

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2374 reviews. It is 2248 reviews more than Techrabbit received since Dec 4, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Techrabbit customer support team than with Amazon customer service.

Amazon and Techrabbit Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
63 out of 1198 in Gadgets and Accessories category
Customer service
46 in category
58 in category
Website
38 in category
78 in category
Exchange, Refund and Cancellation Policy
21 in category
53 in category

Amazon and Techrabbit Rating Details

Customer service
1.7 (1001 reviews)
1.9 (82 reviews)
Reviewer's quote

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan

My item was held up in FedEx shipping issues, and the techrabbit service people were very prompt in responding to each email I send regarding its timeline. All in all very pleased!..

Jennifer M
Website
2.8 (841 reviews)
2.6 (74 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

...I am going to explore the wonderful deals they have on their website for devices. Keep up the good job!..

Koyel G
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.9 (70 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

I bought from these guys a"Parrot MiniDrone Rolling Spider Mini Air/Land Drone + Camera + 2 FREE Batts" on ebay.I discovered that the 2 free batteries don't work.I sent the seller a message to send replacement batteries or I will return the item.techrabbit never replied and waited for ebay's return...

Ano N

Amazon and Techrabbit Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Price offered in the web site
  • First time buying from
  • Price
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Zero customer service
  • Order fulfillment
  • Condition of product

Amazon and Techrabbit Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I purchased a Bracketron phone/iPad charger. Initially, they were very quick to respond to questions about the...

Amazon and Techrabbit Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Boy did I make a huge mistake! Purchased an item from them, and it never arrived. Attempted to contact their support...

Amazon and Techrabbit Latest Reviews

Recent published reviews

I have ordered 2 bottles of MADHIVALA Liniment to be shipped to Coimbatore India address instead of one delivery...

Read all 2374 reviews
4.9

everything I have bought from them comes on time, not damaged, and always what they say it is. very happy

Read all 126 reviews

Amazon and Techrabbit Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Techrabbit Shipping Service (36 reviews)
  • Techrabbit Customer Care (11 reviews)
  • Techrabbit Deal (1 review)