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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1209 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Tbdress

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 646 TOTAL REVIEWS
  • $37.4K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cute dresses 12
  • Cool wardrobe 8
  • I like the designs 8
  • Polite and curtious service people 6
  • I did not like 5

Customers don't like

  • Unable to receive refund13
  • Poor quality12
  • Horrible customer service10
  • Returns policy9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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