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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1269 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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SwimOutlet

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $840 CLAIMED LOSSES
  • $49 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Are very helpful 1
  • No good 1
  • Suit 1

Customers don't like

  • Didnt give me my full refund2
  • Terrible customer service around returns2
  • Misleading advertising on website2
  • Returns policy and deceptive product description2
  • Misleading product description and sizing was wrong no refund1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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