PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stoneberry and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stoneberry
Amazon

Stoneberry and Amazon Overview

Total reviews 367 8413
Company responses 0 0
Issues resolved 2 70

Stoneberry and Amazon Consumer Ratings

Rank
317 out of 3185 in E-commerce category
44 out of 344 in Auctions and Marketplaces category
Customer service
235 in category
44 in category
Exchange, Refund and Cancellation Policy
223 in category
29 in category
Website
354 in category
41 in category
Price Affordability
437 in category
38 in category

Stoneberry and Amazon Rating Details

Customer service
1.9 (155 reviews)
1.7 (2659 reviews)
Reviewer's quote

...Horrible customer service..

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Cant speak with them !! Bad bad Spanish customer service!!..

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Exchange, Refund and Cancellation Policy
1.9 (135 reviews)
2.2 (2165 reviews)
Reviewer's quote

...I called the company--spoke to a rude Supervisor, ironically named Karen--and she refused to refund the late fee for the late fee ..

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I ordered and cancelled a surfboard August 1, cancellation # 113-287****-898****. Why was this surfboard delivered November 25 and $239. 00 taken out of my account November 23? I have the confirmation # and email I can send you...

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Website
2.5 (133 reviews)
2.6 (2160 reviews)
Reviewer's quote

...I WAS GIVEN THE OPTION TO USE THAT CODE OR (PROMO CODE MLB68) FOR JOINING; I CHOOSE (PROMO CODE) FOR FREE SHIPPING THAT IS SHOWING ON THE WEBSITE. REMOVE THE (SHIPPING & HANDLING) FEE OF $17. 99 OFF OF MY CREDIT CARD OR I WILL DISPUTE THE ENTIRE ORDER WITH MY BANK...

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...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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Price Affordability
2.4 (129 reviews)
2.8 (1983 reviews)
Reviewer's quote

I want to send back a product but they want me to pay for shipping, which is half the price I paid for the item. Supervisor said it was my problem and Id have to pay for it. I just want them to pay for the shipping to send it back..

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I JUST BOUGHT A PHONE GOOGLE 4A5G FOR 499 I FOUNT IT ON EBAY FOR 479 I CAN NOT CONTACT ANYBODY TO DO A PRICE MATCH THEY ARE HORRIBLE..

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Stoneberry and Amazon Pros and Cons

Pros
  • Website presents well
  • Some good items
  • I like the company
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Customer service
  • Any thing about stoneberry
  • Terrible practices
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Stoneberry and Amazon Most Positive Reviews

Top rated reviews
5

I never have a problem with stoneberry I love this website I just order a pair of asics shoes and they are shipping it...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Hi,I'm Sheila Bowden from Birmingham,Al.I received a catalog from Stoneberry pre-approved for 250.00 dollars.I order som...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Stoneberry and Amazon Most Critical Reviews

Lowest rated reviews
1

I placed an order for an elderly gentleman for a cat tower. 15 minutes later the cat fell and broke his neck. He died...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I ordered a DVD player and after reading the reviews changed my mind the next day. Called and was told my request was...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Stoneberry and Amazon Latest Reviews

Recent published reviews
2.6

I want to send back a product but they want me to pay for shipping, which is half the price I paid for the item....

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No votes

RECEIVED FOR FIRESTICK, NOT TOOTHBRUSH
My name is Carole Clinger, Prime Member. I requested to return 2 items, return app...

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3

I was completed happy when we got done.. She was very sweet and pledger to that to..

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No votes

I received a call posing as amazon on an outstanding charge and presumed it was legitimate and turn out to be a scam. I...

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Stoneberry and Amazon Products and Services

Most reviewed product and services
  • Stoneberry Shipping Service (34 reviews)
  • Amazon Shipping Service (569 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (274 reviews)