PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stoneberry and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stoneberry
Amazon

Stoneberry and Amazon Overview

Total reviews
351
2497
Company responses
0
0
Issues resolved
2
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2497 reviews. It is 2146 reviews more than Stoneberry received since Dec 20, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Stoneberry customer support team and Amazon customer service.

Stoneberry and Amazon Consumer Ratings

Rank
304 out of 4208 in E-commerce category
35 out of 430 in Auctions and Marketplaces category
Customer service
206 in category
No votes
Exchange, Refund and Cancellation Policy
196 in category
No votes
Website
336 in category
No votes

Stoneberry and Amazon Rating Details

Customer service
1.8 (146 reviews)
No votes
Reviewer's quote

...Horrible customer service..

Paula

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna
Exchange, Refund and Cancellation Policy
1.9 (124 reviews)
No votes
Reviewer's quote

...I hope I can just process this as a simple refund since Birthday is passed and can just get my money back...

Timothy S

...if and when things go wrong they sort the problem out there and then no squabbles about exchange or Refunds. That's probably why they are so successful, and will go on for years to come. I would recommend them to anyone...

Patricia B
Website
2.4 (122 reviews)
No votes
Reviewer's quote

com website to retrieve the shipping information, but the system didnt have any order history. I called to ask about when and how the tv would be shipped and was told the rep went ahead and tried to charge my bank the whole $317 instead of appling my credit. The bank refused payment as i only had...

PissedConsumer1552053

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N

Stoneberry and Amazon Pros and Cons

Pros
  • Website presents well
  • There product never had a problem
  • Some good items
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Customer service
  • Any thing about stoneberry
  • Terrible customer service
  • Poor customer service
  • Customer service
  • No manager follow up

Stoneberry and Amazon Most Positive Reviews

Top rated reviews
5

I never have a problem with stoneberry I love this website I just order a pair of asics shoes and they are shipping it...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Stoneberry and Amazon Most Critical Reviews

Lowest rated reviews
1

I placed an order for an elderly gentleman for a cat tower. 15 minutes later the cat fell and broke his neck. He died...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Stoneberry and Amazon Latest Reviews

Recent published reviews

hi do u have a customer service in spanish?

Read all 351 reviews
1

Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account....

Read all 2497 reviews

Stoneberry and Amazon Products and Services

Most reviewed product and services
  • Stoneberry Customer Care (61 reviews)
  • Stoneberry Shipping Service (33 reviews)
  • Stoneberry Account (28 reviews)
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (225 reviews)
  • Amazon Account (225 reviews)