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Amazon
Stoneberry

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2273 TOTAL REVIEWS
Rank
40 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    116
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
227 reviews
2.3
209 reviews
2.5
205 reviews
Stoneberry

Stoneberry

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 342 TOTAL REVIEWS
Rank
293 out of 4541
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    672
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    03:54
  • ISSUES RESOLVED
    29%
Top Products and Services
2.1
51 reviews
2
28 reviews
1.3
25 reviews

How would you compare Amazon vs Stoneberry?

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Anonymous
#1379703

I purchased a microwave magic chef it's only 5 months old. This morning it caught on fire.

When I called to tell Stoneberry what happened the lady said it was past the date and sent me to another dept. Noone is available to talk to. This is not nice. So I am out a Microwave and money because I know they still want the $$$$$.

As a customer this is not a good feeling and no way to take care of a customer this is wrong.

Once my bill is paid in full. I am not going to order again.

Anonymous
#1361208

I don't care for either of them . Both are RIPOFFS.

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