PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Stoneberry as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Stoneberry

Amazon and Stoneberry Overview

Total reviews
7507
364
Company responses
0
0
Issues resolved
61
2

Amazon and Stoneberry Consumer Ratings

Rank
42 out of 314 in Auctions and Marketplaces category
339 out of 3080 in E-commerce category
Customer service
43 in category
228 in category
Website
37 in category
352 in category
Delivery Service
32 in category
171 in category
Exchange, Refund and Cancellation Policy
27 in category
209 in category

Amazon and Stoneberry Rating Details

Customer service
1.7 (2312 reviews)
1.8 (150 reviews)
Reviewer's quote

...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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...Horrible customer service..

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Website
2.6 (1896 reviews)
2.4 (128 reviews)
Reviewer's quote

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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...I WAS GIVEN THE OPTION TO USE THAT CODE OR (PROMO CODE MLB68) FOR JOINING; I CHOOSE (PROMO CODE) FOR FREE SHIPPING THAT IS SHOWING ON THE WEBSITE. REMOVE THE (SHIPPING & HANDLING) FEE OF $17. 99 OFF OF MY CREDIT CARD OR I WILL DISPUTE THE ENTIRE ORDER WITH MY BANK...

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Delivery Service
2.2 (1890 reviews)
2.4 (121 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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I placed an order at my charge cord was authorized for different times thats Fraud and Im filing charges against Stonebriar management is bad customer service have mayonnaise the attitude cant get a form and Elsa or to the street department this company needs to be out of businessI dont advise it...

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Exchange, Refund and Cancellation Policy
2.2 (1871 reviews)
1.9 (129 reviews)
Reviewer's quote

...It's been weeks now and haven't gotten my refund..

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...I hope I can just process this as a simple refund since Birthday is passed and can just get my money back...

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Amazon and Stoneberry Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Website presents well
  • Some good items
  • I like the company
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • Any thing about stoneberry
  • Quality of product and did not like the customer service

Amazon and Stoneberry Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I never have a problem with stoneberry I love this website I just order a pair of asics shoes and they are shipping it...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

Hi,I'm Sheila Bowden from Birmingham,Al.I received a catalog from Stoneberry pre-approved for 250.00 dollars.I order som...

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Amazon and Stoneberry Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I placed an order for an elderly gentleman for a cat tower. 15 minutes later the cat fell and broke his neck. He died...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I ordered a DVD player and after reading the reviews changed my mind the next day. Called and was told my request was...

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Amazon and Stoneberry Latest Reviews

Recent published reviews
No votes

Refund transfer to my phone pay and Google Pay number 9773186685

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4.4

Why didnt I get my package they say it was delivered where I didnt get it what did ups do who did they give it to

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No votes

Your Amazon.in order #404-3231108-4646700 of 1 item

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No votes

Ok, I ordered a hydroshot portable power cleaner on may 15th 2020, when I received it the fitting on the hose was...

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Amazon and Stoneberry Products and Services

Most reviewed product and services
  • Amazon Shipping Service (522 reviews)
  • Amazon Customer Care (394 reviews)
  • Amazon Account (368 reviews)
  • Stoneberry Customer Care (62 reviews)
  • Stoneberry Shipping Service (35 reviews)
  • Stoneberry Account (29 reviews)