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Amazon

2.3
  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1828 TOTAL REVIEWS
Rank
225 out of 4263
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    34
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    7%
Top Products and Services
2.3
177 reviews
2.6
142 reviews
2.8
138 reviews
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 296 TOTAL REVIEWS
Rank
284 out of 4263
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    487
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    9%
Top Products and Services
2.1
31 reviews
2
25 reviews
1.4
22 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Amazon vs Stoneberry?

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Anonymous
#1379703

I purchased a microwave magic chef it's only 5 months old. This morning it caught on fire.

When I called to tell Stoneberry what happened the lady said it was past the date and sent me to another dept. Noone is available to talk to. This is not nice. So I am out a Microwave and money because I know they still want the $$$$$.

As a customer this is not a good feeling and no way to take care of a customer this is wrong.

Once my bill is paid in full. I am not going to order again.

Anonymous
#1361208

I don't care for either of them . Both are RIPOFFS.

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