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Amazon

2.2
?

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  • 30 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2129 TOTAL REVIEWS
Rank
39 out of 454
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    95
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
205 reviews
2.4
198 reviews
2.5
192 reviews

Stoneberry

2.1
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 332 TOTAL REVIEWS
Rank
284 out of 4482
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    645
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    03:54
  • ISSUES RESOLVED
    29%
Top Products and Services
2.1
50 reviews
2
26 reviews
1.3
25 reviews

How would you compare Amazon vs Stoneberry?

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Anonymous
#1379703

I purchased a microwave magic chef it's only 5 months old. This morning it caught on fire.

When I called to tell Stoneberry what happened the lady said it was past the date and sent me to another dept. Noone is available to talk to. This is not nice. So I am out a Microwave and money because I know they still want the $$$$$.

As a customer this is not a good feeling and no way to take care of a customer this is wrong.

Once my bill is paid in full. I am not going to order again.

Anonymous
#1361208

I don't care for either of them . Both are RIPOFFS.

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