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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1371 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Stoneberry

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 216 TOTAL REVIEWS
  • $61.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Website presents well 2
  • Some good items 2
  • Selections of household products 1
  • Products 1

Customers don't like

  • Customer service6
  • Quality of product and did not like the customer service3
  • Misleading2
  • Time for shipping1
  • Return policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1379703

I purchased a microwave magic chef it's only 5 months old.This morning it caught on fire.

When I called to tell Stoneberry what happened the lady said it was past the date and sent me to another dept. Noone is available to talk to. This is not nice. So I am out a Microwave and money because I know they still want the $$$$$.

As a customer this is not a good feeling and no way to take care of a customer this is wrong.

Once my bill is paid in full.I am not going to order again.

Anonymous
#1361208

I don't care for either of them . Both are RIPOFFS.