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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1307 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Sony

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 366 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I would never suggest sony to anyone 6
  • Lets wait nd see 2
  • Tv for the brief time it worked 2
  • Fine while i worked 1
  • Ps4 1

Customers don't like

  • Customer care8
  • Service phone access2
  • Sony total disregard for customer satisfaction2
  • Warranty policy2
  • Will never ever recommend this company even to my enemy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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