Amazon vs Sony

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 5

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Sony

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I would never suggest sony to anyone 6
  • Lets wait nd see 2
  • Tv for the brief time it worked 2
  • Fine while i worked 1
  • Ps4 1

Customers don't like

  • Customer care10
  • Customer service9
  • Service from repair center6
  • Service center5
  • Very bad experience i would never suggest sony to anyone5

Products by Sony

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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